Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Kanupke

Pensacola,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Manager

Marcos's Pizza
01.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Bartender

Oyster Bar Restaurant & Marina
05.2022 - 12.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Head Wait Manager/ Bartender/Server

Silver Queen
03.2020 - 04.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

Walnut Grove High School
Loganville, GA

The Georgia Institute of Cosmetology
Athens, Ga

Skills

  • Marketing
  • Business Administration
  • Performance Management
  • Workforce Management
  • Policy Implementation
  • Team Leadership
  • Schedule Preparation
  • Staff Management
  • Customer Relationship Management (CRM)

Timeline

Manager

Marcos's Pizza
01.2023 - Current

Bartender

Oyster Bar Restaurant & Marina
05.2022 - 12.2022

Head Wait Manager/ Bartender/Server

Silver Queen
03.2020 - 04.2022

High School Diploma -

Walnut Grove High School

The Georgia Institute of Cosmetology

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Savannah Kanupke