Savannah Kornegay
Customer Service Specialist
Goldsboro
Summary
Hello I am Savannah Kornegay, I just want to thank you for reviewing my application/resume. I hope to hear from you soon.
A little about me: Goes over and beyond to get a job done, reliable, dependable and trustworthy.
Overview
10
10
years of professional experience
15
15
years of post-secondary education
Work History
Health Information Specialist
Ciox Healthcare
01.2021 - 12.2024
- Streamlined data reporting processes by creating customized templates for various stakeholders, facilitating faster access to pertinent patient information.
- Audited quality and performance procedures by reviewing processes and charts at facilities.
Customer Service Representative
QVC
10.2019 - 01.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Floor Associate
Walmart
06.2016 - 10.2019
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
Fast Food Crew Trainer
Mcdonalds
10.2014 - 06.2016
- Enhanced customer experience by providing training on courteous service and accurate order taking.
- Boosted customer service scores, attentively addressing and resolving customer complaints.
Education
High School Diploma -
Southern Wayne
05.2001 - 06.2016
Skills
- Problem-solving
- Active listening
- Efficient multitasking
- Customer assistance
Timeline
Health Information Specialist
Ciox Healthcare
01.2021 - 12.2024
Customer Service Representative
QVC
10.2019 - 01.2021
Sales Floor Associate
Walmart
06.2016 - 10.2019
Fast Food Crew Trainer
Mcdonalds
10.2014 - 06.2016
High School Diploma -
Southern Wayne
05.2001 - 06.2016
Similar Profiles
Emanuel JordanEmanuel Jordan
Junior Business Analyst at Ciox HealthcareJunior Business Analyst at Ciox Healthcare
Stacey AtwoodStacey Atwood
Medical Records Specialist at Ciox HealthcareMedical Records Specialist at Ciox Healthcare
Keevin RobertsKeevin Roberts
ROI Specialist at Ciox HealthcareROI Specialist at Ciox Healthcare
Jon'e WigginsJon'e Wiggins
CSR at Ciox HealthcareCSR at Ciox Healthcare
Kayla MiddletonKayla Middleton
Food Preparation Worker at Texas Roadhouse RestaurantFood Preparation Worker at Texas Roadhouse Restaurant