Savannah Laurie
Ashland,LA
Summary
My expertise in EMR/EHR and commitment to exceptional service are complemented by strong time management skills and a knack for maintaining high cleanliness standards, contributing significantly to workplace efficiency and patient-focused care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Raising Canes
07.2024 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Team Member
Chick-fil-A
04.2024 - 08.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Took orders, prepared meals, and collected payments.
Medical Assistant
Louisiana Rheumatology and Arthritis
02.2023 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Childcare Assistant Teacher
Eastwood Daycare
01.2022 - 09.2022
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Engaged with children on individual basis to build positive relationships and promote learning.
Customer Service Representative
United Healthcare
08.2021 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Childcare Teacher
Plume and Beyond Preschool
03.2021 - 07.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
Cashier
Dollar General
06.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Taco Bell
01.2020 - 04.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Carhop
Sonics Drive In
02.2019 - 01.2020
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Certificate of Technical Studies - Emergency Medical Technician
Bossier Parish Community College
Bossier City, LA12-2022
High School Diploma -
Parkway High School
Bossier City, LA05-2020
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
Certification
- BLS Provider American Heart Assosication 02/2024-02/2026
Timeline
Cashier
Raising Canes
07.2024 - 08.2024
Team Member
Chick-fil-A
04.2024 - 08.2024
Medical Assistant
Louisiana Rheumatology and Arthritis
02.2023 - 05.2023
Childcare Assistant Teacher
Eastwood Daycare
01.2022 - 09.2022
Customer Service Representative
United Healthcare
08.2021 - 12.2021
Childcare Teacher
Plume and Beyond Preschool
03.2021 - 07.2021
Cashier
Dollar General
06.2020 - 12.2020
Cashier
Taco Bell
01.2020 - 04.2020
Carhop
Sonics Drive In
02.2019 - 01.2020
Certificate of Technical Studies - Emergency Medical Technician
Bossier Parish Community College
High School Diploma -
Parkway High School
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