Savannah Lee
Kansas City,MO
Summary
Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver. Superb mentorship over many years. Talented professional with expertise in Trainer role. Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
Kansas City, MO
04.2020 - 08.2024
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Ensured that all safety protocols were followed during training sessions.
- Encouraged open communication between trainees and management throughout the learning process.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Assisted management in developing strategies to improve customer service standards.
- Instructed new team members on correct procedures for operations.
- Evaluated the effectiveness of training programs, making adjustments as necessary.
Internship Student
T shirt king
Kansas City, MO
02.2024 - 04.2024
- Assisted in creating promotional materials such as brochures, flyers, catalogs.
- Developed and implemented communications strategies for various projects.
- Worked well in team environment as well as independently.
- Shadowed staff and learned advanced work.
- Identified needs of customers promptly and efficiently.
- Determined consumer needs to provide products and services appealing to larger market.
- Maintained positive working relationship with fellow staff and management.
- Worked closely with human resources to support employee management and organizational planning.
Education
University of Central Missouri
Warrensburg, MO05-2028
High School Diploma -
Central High School
Kansas City, MO05-2024
Skills
- Employee Onboarding
- Learning Platforms
- POS Systems
- Active Listening
- Performance Evaluation
- Processing payments
- Team Leadership
- Cash Handling
- Employee Training
- Skills Assessment
- Work Planning and Prioritization
Timeline
Internship Student
T shirt king
02.2024 - 04.2024
Crew Trainer
McDonald's
04.2020 - 08.2024
University of Central Missouri
High School Diploma -
Central High School