Savannah Lee

• Supervised daily operations to ensure optimal customer service and food quality.
• Trained and mentored team members on operational procedures and standards.
• Implemented inventory management practices to reduce waste and improve efficiency.
• Developed staff schedules to align with peak business hours and enhance coverage.
• Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.

Assisted customers with inquiries in a prompt and friendly manner. Processed cash transactions accurately. Supported team members by delegating tasks to maintain an efficient shift.

• Provided skincare consultations to clients, assessing individual needs and recommending appropriate treatments.
• Assisted in performing facial treatments, ensuring adherence to hygiene and safety protocols.
• Developed proficiency in various esthetic tools and equipment, enhancing treatment effectiveness.
• Supported instructors in classroom settings, facilitating hands-on practice for fellow students.