Savannah Livingston
Liberty Township
Summary
Dynamic team leader with expertise in customer service, staff training, and inventory management. Proven ability to resolve inquiries swiftly and ensure compliance with safety standards, enhancing operational efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
American Family Insurance
Liberty Township
06.2024 - 08.2025
- Greeted clients and visitors, providing a welcoming atmosphere.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and meetings for insurance agents and clients.
- Assisted clients with inquiries about policies and services offered.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Assistant Manager
Spirit Halloween LLC
West Chester
08.2025 - 12.2025
- Trained new employees on company policies and customer service standards.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Closed and Opened store. Completed bank deposits, returns, setting up and taking down store.
Team Leader
Molly's Cupcakes
Liberty Township
06.2025 - 01.2026
- Supervised daily operations in a fast-paced bakery environment.
- Trained new employees on customer service and food safety standards.
- Coordinated inventory management and stock replenishment processes.
- Ensured compliance with health regulations and safety practices.
- Resolved customer inquiries and complaints with professionalism and care.
Sales Associate
Spirit Halloween LLC
Liberty Township
08.2024 - 11.2024
- Enhanced customer experience by maintaining up-to-date knowledge of store merchandise and policies.
- Trained new team members on cash register operation, stock procedures, and customer service, ensuring smooth onboarding.
- Increased sales by upselling additional items based on customer interests and needs.
- Received product shipments and organized them on retail shelves for customer access.
Sales Associate
Plato's Closet
Liberty Township
06.2023 - 04.2024
- Provided exceptional customer service to enhance shopping experience.
- Assisted customers with product selection and fitting room needs.
- Processed transactions accurately using point-of-sale systems.
- Restocked inventory and ensured shelves were fully stocked.
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with team members to meet daily operational goals.
Education
High School Diploma -
Lakota West High School
West Chester, OH05-2025
Some College (No Degree) -
Sinclair Community College
Dayton, OHSkills
- Software troubleshooting
- Microsoft Office
- Outlook configuration
- Appointment scheduling
- Inventory management
- Team management
- Staff training
- Documentation and reporting
- Typing speed
- Multitasking and prioritization
- Sales growth
Volunteering
- Faith Community Center
-Easter Event
- VanGordan Elementary School
-Face Painter
- Union Elementary School
-Carnival Event
- Cherokee Elementary School
-Arts and crafts coordinator
Timeline
Assistant Manager
Spirit Halloween LLC
08.2025 - 12.2025
Team Leader
Molly's Cupcakes
06.2025 - 01.2026
Sales Associate
Spirit Halloween LLC
08.2024 - 11.2024
Front Desk Receptionist
American Family Insurance
06.2024 - 08.2025
Sales Associate
Plato's Closet
06.2023 - 04.2024
High School Diploma -
Lakota West High School
Some College (No Degree) -
Sinclair Community College