Savannah Mays
Columbus,OH
Summary
Proven leader with experience at Jersey Mikes Subs, adept in shift leadership and training assistance. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional organizational skills and a positive attitude. Achieved significant improvements in team efficiency and service delivery without compromising on quality.
Overview
3
3
years of professional experience
Work History
Shift Lead
Jersey Mikes Subs
Westerville, OH
01.2024 - Current
- Assisted front-line personnel with delivering timely service to customers by expertly managing support needs.
- Assigned tasks to employees based on their skills and abilities.
- Ensured cleanliness of store throughout shift, including restrooms and dining area.
- Conducted cash handling procedures, such as counting registers and making deposits.
- Managed team during shift to ensure smooth operations.
Crew Member
Fusian
Westerville, OH
05.2021 - 05.2023
- Personalized guest experiences, going extra mile to satisfy customer needs.
- Upheld high professional standards to achieve performance targets.
- Worked closely with managers and fellow crew members to prepare orders.
- Trained new crew members on job responsibilities, company policies, and safety procedures.
- Prioritized and completed time-critical tasks.
Education
Bachelor of Science - Accounting And Finance
Ohio State University
Columbus, OH04.2027
Skills
- Task prioritization
- Training Assistance
- Positive Attitude
- Organizational skills
- Shift leadership
Timeline
Shift Lead
Jersey Mikes Subs
01.2024 - Current
Crew Member
Fusian
05.2021 - 05.2023
Bachelor of Science - Accounting And Finance
Ohio State University