Savannah McCurdy
Perrinton,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
General Manager
Ryan's Roadhouse
Saint Johns, MI
01.2006 - Current
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Bachelor of Arts - Business
Central Michigan University
Mount Pleasant, MI12-2016
Skills
- Menu Development
- Staff Management
- Team Management
- Stable Work History
- Catering Coordination
- Labor and Food Cost Control
- Organization and Prioritization
- Customer Engagement
- Customer-Oriented
Timeline
General Manager
Ryan's Roadhouse
01.2006 - Current
Bachelor of Arts - Business
Central Michigan University