An aspiring professional with an overarching goal in improving others’ quality of life. Detail-oriented and empathetic team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
KEMPER LIFE INSURANCE
08.2023 - Current
Developed strong relationships with clients through consistent communication and exceptional customer service.
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Educated and represented an underserved community.
Expanded client base by generating referrals from satisfied customers and networking within the community.
Customer Service Office Staff Associate
PUBLIX
02.2021 - 08.2023
Promoted from Cashier to Office Staff in 2022 for demonstrating leadership and great customer service
Delivered exceptional customer service to every customer by leveraging extensive knowledge about product and money services to create a welcoming and positive experience
Responsible for associates in our department and exemplified teamwork with fellow associates
Trusted to count the safe, pick-up and balance tills at the beginning and end of shifts.
Cashier, Drive-Thru Associate
CHICKEN SALAD CHICK
05.2018 - 08.2020
Assisted customers in placing orders, operating cash register, and working as a team to deliver prompt and accurate service
Worked a flexible schedule and earning additional shifts to meet business and personal needs
Trusted to train new teammates by management after demonstrating a knowledge of store operations.
Crew Member
MOES SOUTHWEST GRILL
04.2019 - 03.2020
Provided excellent customer service by greeting customers and meeting quality expectations
Accurately operated cash register to process customer payments and maintained high standards of cleanliness in the kitchen
Took and prepared orders for customers by noting customizations and portion sizes.
Education
Bachelor of Science in Mathematical Sciences with a Minor in Business Administration -
Clemson University
Skills
Microsoft Word
Excel and PowerPoint
Access
RStudio
Consistency
Communications
Teamwork
Customer Service
Certification
SC Producer License with Lines of Authority in Life, Accident, & Health and Personal Lines (No. 20848369)
Hobbies and Interests
Current Events
Mental Health
Reading
Advancing in Career
References
References available upon request.
Timeline
Insurance Sales Agent
KEMPER LIFE INSURANCE
08.2023 - Current
Customer Service Office Staff Associate
PUBLIX
02.2021 - 08.2023
Crew Member
MOES SOUTHWEST GRILL
04.2019 - 03.2020
Cashier, Drive-Thru Associate
CHICKEN SALAD CHICK
05.2018 - 08.2020
Bachelor of Science in Mathematical Sciences with a Minor in Business Administration -
Executive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLCExecutive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLC