Open To Work
Savannah Mena
Torrance Oral Surgery Center
Long Beach,CA
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Patient Care CoordinatorAdministrative Assistant
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Long Beach, CA
Open to relocation:
Yes
Important To Me
Work-life balanceCareer advancementCompany CultureFlexible work hoursHealthcare benefitsPaid sick leave401k match
6
years of professional experience
Compassionate and organized Administrative Assistant with over 3 years of experience in healthcare and customer service settings. Skilled in front desk operations, patient communication, HIPAA compliance, and bilingual client support. Adept at multitasking in fast-paced medical and dental office environments. Committed to ensuring a smooth and welcoming experience for all patients and visitors.
Work History
Administrative Assistant
2 Years 4 Months- Delivered excellent front desk customer service in a high-volume oral surgery office.
- Scheduled and confirmed patient appointments using practice management software.
- Answered a multi-line phone system, triaged calls, and responded to patient inquiries.
- Collected and processed payments, including insurance co-pays and surgery deposits.
- Verified insurance coverage and obtained pre-authorizations as needed.
- Maintained strict confidentiality and compliance with HIPAA regulations.
- Prepared charts and ensured accuracy of patient records before appointments.
- Resolved conflicts with external offices and coordinated follow-ups.
- Managed email communications and routed messages to appropriate staff.
Caregiver
1 Year 1 Month- Provided personal care and companionship for elderly residents, including those with dementia.
- Assisted residents with bathing, dressing, eating, and mobility.
- Supported hospice staff and nurses by monitoring patient vitals and reporting changes.
- Helped maintain a clean and safe living environment for all residents.
- Documented care activities and communicated regularly with nursing staff.
- Participated in team meetings to discuss resident care plans and updates.
Patient Care Coordinator
8 Months- The main point of contact for patients before, during, and after oral surgery.
- Explains treatment plans, surgical procedures, and post-operative care instructions.
Addresses patient questions and concerns with empathy and care. - Schedules, reschedules, and confirms surgical appointments, follow-ups, and consultations.
- Handles patient registration, documentation, and record-keeping using practice management software.
- Verifies insurance coverage and explains financial arrangements, including payment plans and estimates.
Bilingual Caregiver
2 Years 3 Months- Monitor and assist clients with developmental disabilities to ensure safety and engagement.
- Support clients with daily living tasks including light housekeeping, hygiene routines, and schoolwork.
- Provide companionship and encourage social interaction to enhance emotional well-being.
- Communicate with family members and healthcare professionals to coordinate care plans.
- Maintain accurate logs of daily activities, behaviors, and any concerns.
Education
High School Diploma
Graduated June 2020
Skills
Bilingual: Fluent in English and Spanish
HIPAA Compliance
Patient Scheduling & Insurance Verification
Payment Collection & Front Desk Management
Strong Interpersonal and Communication Skills
Computer Proficiency (Microsoft Office
Practice Management Software)
Familiarity with Vatech machine for panoramic and CT scans
Multi-line Phone System Operation
Timeline
Patient Care Coordinator
Torrance Oral Surgery Center
12.2025 - CurrentRead More
Bilingual Caregiver
Cambrian Homecare
05.2024 - 2025Read More
Administrative Assistant
Oral Surgery Partners
10.2021 - 02.2024Read More
Caregiver
Vista Del Mar Senior Living
08.2020 - 09.2021Read More
David Starr Jordan High School
High School Diploma
Read More