Savannah Olvera
San Antonio,TX
Summary
On a mission to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I learn better through hands-on training and I'm always open to learning something new and adding to my skillset.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dog Walker
Self-employeed
12.2022 - Current
- Provided dogs with exercise and fresh air to promote dog health.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
Enrichment Specialist
Pawderosa Ranch
10.2022 - 05.2023
- Created groups of day care dogs that are well-known friends.
- Set up play yards in correlation to the activity for the day.
- Took pictures to send to parents. This included pictures of birthday bashes and themed parties.
- Overlooked the physical health of dogs. This included making sure fights didn't break out and stopping them promptly and safely when they did break out.
- Fed, provided water, provided blankets, cleaned bunks, filled out report cards, bathed dogs.
- Did outside work like raking, clearing out old flower beds and planting new flowers, rebuilt A-frame.
Cook
Magnolia Pancake Haus
03.2022 - 10.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed opening and closing shift kitchen tasks.
Shift Lead
Taco Bell
01.2018 - 02.2019
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Subject Matter Expert
Alorica
06.2017 - 01.2018
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Collaborated with management to identify and prioritize new development concepts.
- Monitored and tracked user progress to identify improvement opportunities.
- Managed user accounts, permissions and group policies for optimal system security.
- Documented diagnostic results and supported root cause analysis and troubleshooting.
- Helped agents on the floor with questions and obstacles on real time inbound calls.
Education
Certificate - Health And Fitness
National Academy of Sports Medicine
Online01.2023
High School Diploma -
Harlingen High School
Harlingen, TX05.2014
Skills
- Physical Care Needs
- Compassionate Care
- Housekeeping Duties
- Feeding and Watering
- Food Preparation and Safety
- High-Volume Production Capabilities
- Proper Food Storage
- New Hire Training
- Shift Work
- Employee Coaching and Mentoring
- POS Transactions
- Customer Feedback
- Telecommunications Equipment
Certification
- CPT - Certified Personal Trainer
Gardening
2023 is year 1 of my gardening journey and I'm currently waiting for my tomatoes to be ready to harvest. I have herbs like parsley, basil, rosemary, spinach. I also have green and white onions growing. I have a variety of succulents and roses that I've been growing for about 3 years. Next year the plan is to add sweet and red potatoes, more leafy greens, and a fruit tree! When I'm not working on my own garden, I'm helping my parents' with theirs.
Timeline
Dog Walker
Self-employeed
12.2022 - Current
Enrichment Specialist
Pawderosa Ranch
10.2022 - 05.2023
Cook
Magnolia Pancake Haus
03.2022 - 10.2022
Shift Lead
Taco Bell
01.2018 - 02.2019
Subject Matter Expert
Alorica
06.2017 - 01.2018
Certificate - Health And Fitness
National Academy of Sports Medicine
High School Diploma -
Harlingen High School
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