Savannah Painter
Fayetteville,NC
Summary
Detail-oriented with experience providing direct patient care and office management in a healthcare setting. Trained in sterilization procedures, dental procedures, pharmacology, safety protocols, medical and dental terminology, HIPAA, and patient relations. Highly skilled in bedside manner and patient charting.
Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, uses skills obtained through working directly with patients, extremely focused on following safety protocols, and maintaining safe and efficient workmanship.
Overview
10
10
years of professional experience
Work History
Retail Keyholder
Reverie
01.2023 - Current
- Worked with store manager to create employee schedules.
- Performed category maintenance by rotating products according to company product rotation policy.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Maintained confidentiality and security of sales records and operational reports.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cardiology Technician
First Health
02.2021 - 10.2021
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
- Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
- Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices.
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Customer Service Specialist
Express Factory Outlet
10.2020 - 03.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Customer Service Associate
Avalanche Frozen Yogurt
05.2013 - 05.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled issues in a respectful and effective manner
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Health Science -
Liberty University
Lynchburg, VARegistered Dental Assistant -
MedCerts
Minneapolis, MN09.2023
EKG Technician Program -
Cumberland County Nursing Academy
2021
High School Diploma -
Birchwood Christian School
2016
Skills
- Safety Protocols
- Local Anesthetic Proficiency
- Infection Control Proficiency
- Medical Records Management
- Instrument Selection
- Radiography Safety
- Nitrous Oxide
- Equipment and Instrument Sterilization
- Chair Side Assistance
- Disinfecting Rooms and Equipment
- HIPAA Compliance
Timeline
Retail Keyholder
Reverie
01.2023 - Current
Cardiology Technician
First Health
02.2021 - 10.2021
Customer Service Specialist
Express Factory Outlet
10.2020 - 03.2021
Customer Service Associate
Avalanche Frozen Yogurt
05.2013 - 05.2015
Health Science -
Liberty University
Registered Dental Assistant -
MedCerts
EKG Technician Program -
Cumberland County Nursing Academy
High School Diploma -
Birchwood Christian School
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