Savannah Payne
Monrovia,IN
Summary
Proven ticket sales expert from Lucas Oil Raceway, adept in organization and customer service, significantly enhanced customer satisfaction through accurate event information and efficient complaint resolution. Skilled in payment processing and cash handling, consistently maintaining high accuracy and security. Collaborated effectively to manage peak times, demonstrating exceptional teamwork and active listening abilities.
Overview
3
3
years of professional experience
Work History
Ticket Seller
Lucas Oil Raceway
04.2021 - Current
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
- Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
- Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.
- Collaborated with team members to manage customer flow during peak times effectively.
- Assisted in resolving customer issues or concerns promptly and professionally.
- Sold, printed, and issued tickets to guests.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Bachelor of Science - Sports Administration
Ball State University
Muncie, IN05.2027
Skills
- Ticket Sales
- Organization
- Complaint Handling
- Basic Mathematics
- Information assistance
- Basic computer skills
- Customer Service
- Active Listening
- Payment Processing
- Honest and Dependable
- Payment Collection
Timeline
Ticket Seller
Lucas Oil Raceway
04.2021 - Current
Bachelor of Science - Sports Administration
Ball State University
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