Savannah Peter
Colorado Springs,CO
Summary
Adaptable high school graduate with 10+ years of work experience and a proven knowledge of customer satisfaction. Determined to expand my thinking and seeking a career.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Jersey Mike's Subs
Colorado Springs, CO
08.2020 - Current
- Currently managing two stores
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed inventory levels, placed new orders, conducted corrective action planning to minimize long-term costs and keep supply well stocked.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Monitored progress by establishing plans, budgets and measuring results.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
Server
IHOP
Pueblo, CO
10.2017 - 09.2020
- Took orders from customers accurately and in a timely manner.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained records of transactions made during shift as required by law or company policy.
- Provided excellent customer service to ensure satisfaction.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Followed health safety guidelines when preparing and serving food products.
- Attended company and restaurant required trainings and meetings, improving skills.
Catering Server
Classic Country Catering
Cañon City, CO
07.2016 - 08.2017
- Set up tables with appropriate linens and silverware prior to each event.
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Set up and tore down all catering services in banquet halls and at customer locations.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Provided excellent customer service throughout the duration of an event.
- Followed proper sanitation procedures when handling food items.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
Education
High School Diploma -
Goal Academy
Pueblo, CO06.2021
Skills
- Business Leadership
- Customer Service
- Effective learning strategies
- Multitasking and Organization
- Time Management
Accomplishments
- Principal's Honor roll
- Two Store General Manager (Manages a team of 26 between two locations)
Affiliations
- Basketball player for 6 years
- Ran track for 6 years
- Ran cross country for 3 years
- Rodeo for 4 years
Certification
Certified Food Protection Manager
Timeline
General Manager
Jersey Mike's Subs
08.2020 - Current
Server
IHOP
10.2017 - 09.2020
Catering Server
Classic Country Catering
07.2016 - 08.2017
High School Diploma -
Goal Academy