Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Savannah Peterson

Kansas City,MO

Summary

Attentive and goal-focused on achieving expected outcomes. Enthusiastic hard worker with expertise in cultivating lucrative client relationships and implementing better processes and procedures. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

10
10
years of professional experience

Work History

Diamond Club Lead

Aramark
Kansas C, MO
05.2020 - Current
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Displayed and retained extensive knowledge of liquors, wines and beers.
  • Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
  • Balanced daily registers and generated sales reports for management.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Completed regular bar inventories and daily requisition sheets.

Bartender

The Peanut
Kansas City, MO
01.2018 - 05.2021
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Displayed and retained extensive knowledge of liquors, wines and beers.
  • Greeted customers and provided excellent customer service.
  • Processed payments accurately and efficiently with POS system.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Provided drink suggestions to customers based on their preferences.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Fulfillment Lead

Target
Kansas City, MO
06.2016 - 03.2019
  • Oversaw processing of over 250 orders per night with demonstrated record of success in attaining or outperforming production targets.
  • Filled orders according to defined standards using standard picking system.
  • Analyzed trends in customer demand patterns in order to forecast future needs more accurately.
  • Organized workflow to ensure all orders were processed accurately and on time.
  • Conducted regular training sessions for new hires on order fulfillment systems and procedures.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.

Brand Awareness Representative

Excel Management,Inc
Overland Park, Kansas
06.2014 - 06.2016
  • Utilized broad knowledge to recommend solutions to potential customers.
  • Conducted outreach calls, promoting brand and encouraging purchases.
  • Created displays for merchandise according to company guidelines and standards.
  • Established positive relationships with customers through effective communication techniques.
  • Participated in training sessions designed to improve overall job performance.
  • Conveyed value proposition to persuade clients.
  • Provided customer service by answering product and service related questions.
  • Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.

Education

High School Diploma -

Oak Park High School
Kansas City, MO
05-2011

Bachelor of Science - Legal Studies

United States Air Force Academy
Monument, CO

Skills

  • Team Management
  • Motivational Techniques
  • Employee Management
  • Continuous Improvement
  • Issue Resolution
  • Client Rapport
  • Reports and Documentation
  • Goal Setting
  • Outcome Accountability
  • Client Relationships
  • Upselling
  • Product Sales

Affiliations

  • Volunteer work including Special Olympics, Platte County Board of Services, Operation Breakthrough, and animal rescue.
  • Participation in Kansas City Young Professionals
  • Participation in We-Connect networking events facilitated by the Women's Business Center

Timeline

Diamond Club Lead

Aramark
05.2020 - Current

Bartender

The Peanut
01.2018 - 05.2021

Fulfillment Lead

Target
06.2016 - 03.2019

Brand Awareness Representative

Excel Management,Inc
06.2014 - 06.2016

High School Diploma -

Oak Park High School

Bachelor of Science - Legal Studies

United States Air Force Academy

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Savannah Peterson