Summary
Overview
Work History
Education
Skills
Timeline
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Savannah Peyla

Edwardsville,IL

Summary

Dynamic Service Technician with a proven track record at Walmart, excelling in installation and repair of HVAC systems. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Adaptable and reliable, consistently reducing equipment downtime and improving service response times. Committed to delivering exceptional service and maintaining operational excellence.

Overview

3
3
years of professional experience

Work History

Service Technician

Walmart
05.2024 - 09.2025
  • Diagnosed and repaired electrical and mechanical issues on equipment efficiently.
  • Conducted routine inspections to ensure compliance with safety protocols and operational standards.
  • Collaborated with team members to improve service response times and customer satisfaction ratings.
  • Utilized diagnostic tools to identify problems, reducing downtime for equipment repairs.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.

Seasonal /Garden

Walmart
12.2023 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Customer Service Representative

Walmart
03.2023 - 12.2023
  • Assisted customers with inquiries, ensuring satisfaction and timely resolution of issues.
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
  • Collaborated with team members to manage inventory levels and restock shelves as needed.
  • Provided product information and recommendations, enhancing customer experience and engagement.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Cashier

Walmart.com
04.2022 - 01.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service to enhance experience.
  • Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
  • Handled cash, credit, and digital payments while adhering to company policies on security.

Education

GED -

Lewis And Clark Community College
Godfrey, IL

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service
  • Valid Driver's license
  • Punctual and reliable
  • Flexible and adaptable
  • Service reports
  • HVAC systems
  • Cash handling
  • Patience and composure
  • Reliability and punctuality
  • Customer satisfaction

Timeline

Service Technician

Walmart
05.2024 - 09.2025

Seasonal /Garden

Walmart
12.2023 - 05.2024

Customer Service Representative

Walmart
03.2023 - 12.2023

Cashier

Walmart.com
04.2022 - 01.2023

GED -

Lewis And Clark Community College

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Savannah Peyla