Summary
Overview
Work History
Education
Skills
Software
Timeline
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Savannah Pina

Austin,TX

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Logistics Coordinator

Ryder Integrated Logistics
Austin, TX
11.2021 - Current
  • Verified accurate account invoicing through collaboration with accounting department.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Managed system support functions to set priorities and service levels expectations.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Printed tickets, picked supplies and filled packages under tight deadlines.
  • Produced weekly status reports detailing logistic operations and problems.
  • Maintained damaged goods records, backorder logs and applicable regulatory reporting.

Sales Associate

Clear Security, Ballistic Deterrent Systems
Austin, TX
01.2018 - 10.2021
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.

Airport Customer Service Agent

Dnata Airport Operations
Austin, TX
03.2019 - 02.2020
  • Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
  • Used airline computer system to create airline tickets and boarding passes.
  • Used [Software] to prepare pre-departure and post-departure reports and passenger manifests.
  • Operated specialized weighing and screening equipment to weigh and screen passenger luggage.
  • Verified identification and travel documents to efficiently board passengers for on-time departure.
  • Operated PA system to make announcements regarding flight activity.
  • Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Utilized [Software] to input key data into hotel's database system.
  • Introduced complex baggage screening system, increasing screening accuracy [Number]%.

Education

High School Diploma -

Reagan High School
Austin, TX
08.2015 - 05.2018

Skills

[Software] expertise

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Software

Excel

Microsft

Word document

Microsoft office

Windows

Timeline

Logistics Coordinator

Ryder Integrated Logistics
11.2021 - Current

Airport Customer Service Agent

Dnata Airport Operations
03.2019 - 02.2020

Sales Associate

Clear Security, Ballistic Deterrent Systems
01.2018 - 10.2021

High School Diploma -

Reagan High School
08.2015 - 05.2018

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Savannah Pina