Savannah Prince
Stevensville,Maryland
Summary
Dynamic hospitality professional with extensive experience at Mikes Crabhouse, recognized for enhancing customer satisfaction through exceptional service and effective team collaboration. Demonstrates expertise in POS system operations and excels in fostering positive guest interactions, combining technical skills with interpersonal excellence. Proven ability in training staff, leading to improved operational efficiency and elevated service standards. Career aspirations include further leveraging skills to drive customer engagement and operational success.
Overview
2
2
years of professional experience
Work History
Server
Mikes Crabhouse
Riva, MD
10.2024 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Hook & Reel Cajun Seafood & Bar
Greenville, NC
01.2024 - 05.2024
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Answered phones and completed financial transactions for other team members
- Trained new employees at various stations throughout the store and devised a more efficient means of communication between cooks and servers
- Assisted fellow serving staff by delivering meals and special requests to satisfy guests
Hostess
The Jetty
Grasonville, MD
03.2023 - 08.2023
- Took credit card, cash, and gift certificate payments and gave cash transactions change
- Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs
- I'm doing a variety of cleaning and odd jobs around the restaurant
- Learned how to use a computer system and an open table program
- Provide training to all new part-time employees
- Informed servers of newly seated parties for quick service
Education
Liberal Arts and General Studies -
Kent Island High School
Stevensville, MD01.2023
Some College (No Degree) - Public Health
East Carolina University
Greenville, NCSome College (No Degree) - Public Health
Salisbury University
Salisbury, MDSkills
- Team contribution
- Multi-Task Management
- Customer service-oriented
- Strong team member
- Hospitality service expertise
- Positive guest interactions
- Point of sale (POS) system operations
- Multitasking and organization
Languages
Spanish
Limited
American Sign Language
Elementary
References
References available upon request.
Timeline
Server
Mikes Crabhouse
10.2024 - Current
Server
Hook & Reel Cajun Seafood & Bar
01.2024 - 05.2024
Hostess
The Jetty
03.2023 - 08.2023
Liberal Arts and General Studies -
Kent Island High School
Some College (No Degree) - Public Health
East Carolina University
Some College (No Degree) - Public Health
Salisbury University
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