Savannah Proeschel
Peru,IN
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
Work History
Elderly Caregiver
Private Home Health Care
02.2021 - 03.2024
- Offered companionship and kindness to elderly patient.
- Assisted with daily personal needs such as bathing, dressing, grooming, toileting, and meeting dietary needs.
- Oversaw patient schedule consisting of exercise routines, doctor appointments, medication intake, recreational activities, and family visits.
- Followed care plan, home regulations, and implemented consistent safety practices.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
Server/Certified Trainer
Red Lobster
01.2012 - 09.2019
- Maintained up to date knowledge of products, services, and food safety regulations.
- Trained new hires on best practices and provided feedback to improve customer satisfaction.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Built and maintained enduring customer relationships to boost sales, and generate business.
- Received numerous positive ratings from customer satisfaction survey.
- Handled sales transactions accurately, contributing to balanced daily financial reports.
Education
No Degree - Business
Miami University
Oxford, OHNo Degree -
University of Evansville
Evansville, INHigh School Diploma -
Union County High School
Liberty, IN05-2011
Skills
- Customer service
- Active listening
- Communication
- Detail oriented
- Problem resolution
- Empathy
- Organization
- Adaptability
- Multitasking
- Computer proficiency
- Team collaboration
- Task prioritization
Timeline
Elderly Caregiver
Private Home Health Care
02.2021 - 03.2024
Server/Certified Trainer
Red Lobster
01.2012 - 09.2019
No Degree - Business
Miami University
No Degree -
University of Evansville
High School Diploma -
Union County High School
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