Savannah Qarqat
Hughson,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Billing Assistant
Iserve Legal Support
10.2024 - Current
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Produced and mailed invoices, payment reminders, and financial notices.
- Streamlined the invoicing process for increased efficiency through close collaboration with the accounts receivable team.
- Handled account payments and provided information regarding outstanding balances.
- Responded to customer concerns and questions on daily basis.
Customer Service Represenative
Samaritan Village, Inc
03.2024 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Cross-trained and provided backup support for organizational leadership.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Catering/Marketing Director
Nicolau Farms
12.2021 - 01.2024
- Catering Events
- Social Media Platforms
- Managed time efficiently in order to complete all tasks within deadlines
- Worked effectively in fast-paced environments
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Directed trade show participation, maximizing exposure for company products and services.
- Optimized digital marketing efforts for increased online presence and customer engagement.
Education
High School Diploma -
Hughson High School
Hughson, CA05-2021
Skills
- Time Management
- Marketing Skills
- Email Correspondence
- Computer Skills
- Call Management
- Complaint Resolution
- Data Entry
- Customer Relations
- Billing systems and software
- Customer engagement
- Teamwork and collaboration
- Multitasking
Affiliations
- Luso-American Financial Society
- Modesto Portuguese Pentecost Association
Timeline
Billing Assistant
Iserve Legal Support
10.2024 - Current
Customer Service Represenative
Samaritan Village, Inc
03.2024 - Current
Catering/Marketing Director
Nicolau Farms
12.2021 - 01.2024
High School Diploma -
Hughson High School
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