Savannah Roegner
Lakeland
Summary
Experienced with team leadership, operational management, and problem-solving. Utilizes effective communication and organizational skills to enhance team performance. Knowledge of inventory management and workflow optimization.
Overview
10
10
years of professional experience
Work History
Child care
Private home
Lakeland, FL
08.2023 - Current
- CPR certified, infant experience, enrolled in 45 Dcf hours.
Residential Housekeeper
The Cleaning Authority
Auburndale, FL
12.2021 - Current
- Streamlined cleaning processes to enhance efficiency and maintain high standards of cleanliness.
- Trained new staff on best practices for residential cleaning and customer service excellence.
- Conducted thorough inspections to ensure compliance with company quality standards.
- Developed customized cleaning plans based on client preferences and home specifications.
- Implemented eco-friendly cleaning techniques, promoting sustainability in residential services.
- Fostered strong client relationships through effective communication and attention to detail.
- Ensured timely completion of all housekeeping duties by effectively managing time and prioritizing tasks according to client needs and preferences.
- Promoted effective communication between residents and housekeeping staff, fostering positive relationships within the household.
- Increased efficiency in housekeeping tasks by implementing a well-organized cleaning schedule.
Patient Ambassador
Sono Bello
Remote
10.2023 - 10.2024
- Provided exceptional customer service as a patient ambassador, ensuring a positive experience for all patients and their families
- Collaborated with healthcare professionals to ensure accurate documentation of patient records in electronic health systems
- Ensured compliance with privacy regulations by maintaining confidentiality when handling sensitive patient information during interactions or record-keeping processes
- Did patient intake and pre screening for appointments
- Work from home position
Shift Manager/Driver
Hungry Howie's Pizza
Polk City, FL
12.2018 - 12.2021
- Supervised daily operations to ensure efficient service and high-quality food preparation.
- Trained and mentored team members to enhance performance and improve customer satisfaction.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Maintained compliance with health and safety regulations, ensuring a safe work environment for staff and customers.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Cooperated with coworkers to improve customer experience and manage storefront.
Shift Manager
Love's Travel Stops & Country Stores
Davenport, FL
04.2016 - 01.2018
- Guiding and supervising employees
- Deposits
- Inventory
- Costumer service
- Teamwork
- Ensuring sanitation standards
Education
Associate of science - Paralegal Studies
Hillsborough Community College
Plant City, FL05-2023
Diploma -
Families of Faith Christian Academy
Lakeland, FL01-2013
Skills
- Organizational skills (8 years)
- Housekeeping
- Front Desk
- Retail Sales
- Customer Service
- Shift Management
- Food Service
- Cash Handling
- Supervising Experience
- Inventory Control
- Assistant Manager Experience
- Barista Experience
- Store Management Experience
- Management
- POS
- Food Preparation
- Host/Hostess
- Merchandising
- Residential Cleaning
- Legal Research
- Notary public
- Office administration
- Client communication
- Calendar management
- Administrative support
- Legal writing
- Proofreading
Timeline
Patient Ambassador
Sono Bello
10.2023 - 10.2024
Child care
Private home
08.2023 - Current
Residential Housekeeper
The Cleaning Authority
12.2021 - Current
Shift Manager/Driver
Hungry Howie's Pizza
12.2018 - 12.2021
Shift Manager
Love's Travel Stops & Country Stores
04.2016 - 01.2018
Associate of science - Paralegal Studies
Hillsborough Community College
Diploma -
Families of Faith Christian Academy