Savannah Ross
Douglasville,GA
Summary
Reliable and customer-oriented professional with experience supporting customers in fast-paced retail environments. Skilled in communication, problem-solving, multitasking, and teamwork. Dedicated to delivering friendly service, resolving issues efficiently, and contributing to a positive experience for both customers and coworkers.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens
Carrollton, United States
02.2025 - 07.2025
- Restocked and organized merchandise on the sales floor to maintain an inviting, guest-ready environment.
- Assisted guests at checkout, ensuring fast, accurate, and friendly transactions.
- Built lasting connections with customers by creating a welcoming atmosphere and providing attentive support.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Printed and sorted customers’ photo orders.
- Ran outdates and ensured the sales floor was clean, organized, and up to company standards for customers.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Engaged with customers to promote loyalty programs and increase membership enrollments.
Cashier
Goodwill
Carrollton, United States
02.2024 - 01.2025
- Worked both sales floor and cashier positions, ensuring guests received seamless service throughout their shopping experience.
- Restocked 20–40 racks of merchandise per day, maintaining an organized and visually appealing sales floor.
- Accurately processed transactions at the register while delivering friendly and efficient guest service.
- Supported store productivity by balancing merchandising duties with attentive customer care.
- Accurately handled refunds, donations, and special transactions, and promoted deals/credit card sign-ups.
Education
Bachelor of Science (BS) - Criminal Justice
Kennesaw State University
Kennesaw, United States01.2029
Skills
Store closing
Store opening
Balancing register
Refund processing
Basic Math
POS Systems
Time Management
Team Collaboration
Multitasking
Cash Handling
Product Knowledge
Transaction Processing
Languages
English - Native
Timeline
Customer Service Associate
Walgreens
02.2025 - 07.2025
Cashier
Goodwill
02.2024 - 01.2025
Bachelor of Science (BS) - Criminal Justice
Kennesaw State University