Developed strong leadership and administrative skills in hospitality environment, seeking to transition into new field. Skilled in managing teams and optimizing operational processes. Focused on delivering exceptional service and efficiency improvements in any professional setting.
Overview
4
4
years of professional experience
Work History
Front Office Manager
Movement for Life Physical Therapy
Green Valley, AZ
05.2024 - Current
Managed front office operations, ensuring efficient patient scheduling and appointment confirmations.
Maintain strong client relationships by serving as primary point of contact for scheduling, questions, and care coordination.
Implemented electronic health record system, improving data accuracy and retrieval speed.
Coordinated insurance verification processes, reducing claim denials through thorough documentation.
Handle multiple priorities in a fast-paced environment while maintaining accuracy and professionalism.
Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Developed and enforced front office policies that ensured consistent and high-quality guest experience.
Work Study Student
University of Arizona
Tucson, AZ
08.2022 - 05.2024
Assisted in administrative tasks, ensuring smooth operation of departmental functions.
Organized and supported events, demonstrating planning and project coordination skills
Communicated effectively with students, staff, and participants to ensure smooth even execution.