Organized, creative professional with leadership experience in youth camp settings and front office operations. Brings strong communication, adaptability, and a calm approach to managing schedules, activities, and changing responsibilities while supporting safe, nurturing care for children.
Overview
5
5
years of professional experience
Work History
Assistant Front Office Manager
Peach Skin & Laser
08.2026 - Current
Oversee daily operations of the med spa, ensuring high standards of customer service and satisfaction.
Supervise and train staff, fostering a positive team environment.
Implemented targeted strategies to promote services, resulting in increased clientele and revenue growth.
Managed inventory and purchasing processes, ensuring optimal stock levels to support seamless operations.
Handle sales transactions and POS systems efficiently.
Ensure compliance with health and safety regulations in all treatments and services.
Provided comprehensive administrative support, coordinating scheduling and bookkeeping to enhance operational efficiency.
Front Office Manager
Movement for Life Physical Therapy
05.2024 - 07.2026
Managed front office operations, ensuring efficient patient scheduling and appointment confirmations.
Enforced front office policies to ensure consistent, high-quality guest experience.
Trained staff in customer service protocols, enhancing patient interactions and satisfaction.
Developed front desk procedures, streamlining workflows and improving operational efficiency.
Coordinated insurance verification processes, reducing claim denials through thorough documentation.
Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Implemented electronic health record system, improving data accuracy and retrieval speed.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Defined clear targets and objectives and communicated to other team members.
Work Study Student
University of Arizona
08.2022 - 05.2024
Coordinated event logistics, enhancing student engagement and participation.
Managed administrative tasks to ensure efficient departmental operations.
Entered data into University of Arizona systems with accuracy and care.
Processed and delivered mail and documents across University of Arizona departments, facilitating effective communication.
Scanned, copied, and prepared paperwork for departmental use.
Youth Camp Leader
University Of Arizona, College Of Science
Tucson, Arizona
01.2022 - 01.2024
Organized activities that promoted physical, mental, and social development of students.
Promoted creativity by allowing students to choose learning topics and methods, enhancing engagement and ownership.
Incorporated hands-on activities into the curriculum to engage students in active learning.
Created a safe and nurturing classroom environment that fostered trust and respect, facilitating positive interactions among students.
Managed classroom conduct through clear expectations and positive guidance.
Collaborated with parents and staff to address student learning needs and support academic progress.
Responded quickly to any medical issues that arose during recreational activities.
Education
High School Diploma -
Walden Grove High School
Sahuarita, AZ
05-2022
No Degree - Social Sciences
University of Arizona
Tucson, AZ
Skills
Patient management
Customer Service
Customer engagement
Workflow optimization
Time-Management
Attention to detail
Communication
Verbal communication
Dynamic leadership
Fostering relationships
Adaptability and flexibility
Youth supervision
Creative mindset
Positive role modeling
Safety awareness
Empathy and patience
Affiliations
Volunteer, Empty Bowls - Tucson, AZ (2017-Present)
Assistant Front Office Manager at Mission Valley Premier Oral & Facial SurgeryAssistant Front Office Manager at Mission Valley Premier Oral & Facial Surgery
Front and Back Office Medical Assistant/Front Office Manager at Hope Medical CenterFront and Back Office Medical Assistant/Front Office Manager at Hope Medical Center