Savannah Santos

• Responsibilities include opening the store, setting up stations, and brewing coffee.
• Greet guests enthusiastically, and ensure a welcoming atmosphere.
• Memorize recipes for specialty beverages and seasonal offerings.
• Identify customer needs, and suggest appropriate products.
• Maintain high standards of service during busy periods.
• Train new team members using positive reinforcement.

• Delivered outstanding service and maintained awareness of promotions.
• Efficiently processed transactions and managed cash registers.
• Resolved customer issues and facilitated returns professionally.
• Handled daily credit and cash transactions accurately.
• Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  Handled approximately daily credit and cash transactions for customers with accuracy and speed.

• Managed daily office operations, including scheduling appointments and organizing meetings.
• Maintained filing systems, and ensured accurate record-keeping.
• Assisted in preparing reports and presentations for management.

Coordinated with various departments to streamline workflow and improve efficiency.

Provided positive first impressions to welcome existing, new, and potential customers.
Organized, Cashier (POS). Helped customers locate products, and checked the store system for merchandise at other sites.

Engaged with customers to effectively build rapport and lasting relationships.
Performed end-of-shift cash-out operations according to store policies, maintaining accurate counts and receipt records.