Savannah Sklark
Indian Harbour Beach,FL
Summary
Professional Bartender determined to maintain high customer satisfaction ratings through building a friendly, open, and positive service experience. Team-oriented leader with clear communication and collaborative approach to workplace administration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Bartender
Copperhead Tavern
Indialantic, FL
01.2022 - Current
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Consulted with managers to organize special events and promotions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender Trainer
Lucky Joe's Sidewalk Saloon
Fort Collins, CO
05.2018 - 06.2021
- Trained various new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Trained and mentored new personnel hired to fulfill multitude roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of company and employees, noting areas needing improvement and implementing plans for rectification.
Server Shift Leader
Motherlode Provisions
Longmont, CO
12.2015 - 04.2018
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Education
Associate of Arts - Wildlife Biology And Conservation
Front Range Community College
Westminster, CO01.2021
Skills
- Monitoring Alcohol Consumption
- Aloha POS
- Professional Service Standards
- Safety and Sanitation Standards
- Hospitality and Guest Service
- Health Code Compliance
- Delegating Assignments and Tasks
- Supply and Inventory Maintenance
Certification
- ServSafe Alcohol Certification - June, 2021
- Food Handling and Safety Training - June, 2021
Timeline
Lead Bartender
Copperhead Tavern
01.2022 - Current
Bartender Trainer
Lucky Joe's Sidewalk Saloon
05.2018 - 06.2021
Server Shift Leader
Motherlode Provisions
12.2015 - 04.2018
Associate of Arts - Wildlife Biology And Conservation
Front Range Community College