Danielle Reeves
HAYWARD,CA
Summary
Hardworking Lead Bartender committed to upholding the highest standards of customer service, while building and maintaining a positive and efficient work environment for the team and community of guests. Talented multitasker with accurate handling of business pace with a proven track record of customer satisfaction. Detailed inventory management with team-oriented leading with clear communication, and a collaborative approach to workplace administration.
Overview
13
13
years of professional experience
Work History
Lead Bartender
Jack's Restaurant And Bar
Newark, CA
06.2017 - Current
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Consulted with managers to organize special events and promotions.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Trained numerous new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Orientation Leader, and Bartender
BJ's Restaurant & Brewhouse
Dublin, CA
11.2014 - 06.2017
- Presented subject matter expertise during orientation about business culture.
- Compiled, sorted and verified accuracy for entries to maintain database integrity while doing so accurately and efficiently.
- Honored data privacy and integrity regulations and standards as mandated by governmental and organizational policy.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sustained collaborative relationships with faculty, staff and administration.
- Built personal relationships with guests to promote positive experiences.
Bartender
Eagle Bar And Grill
Longmont, CO
08.2008 - 05.2014
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
Education
Associate of Arts - Biology Emphasis in Allied Health
Chabot College
Hayward, CA05.2022
Skills
- Bar Operations and Logistics
- Hospitality and Guest Service
- Identification and Compliance
- Cash Handling and Management
- Aloha POS
- Monitoring Alcohol Consumption
- Guest Interaction and Satisfaction
- Teamwork and Professionalism
- Determined, Focused, and Reliable
- Positive and Benevolent Attitude
Accomplishments
National Honor Society
Hobbies
During time off, I like to disconnect and spend time with my family. My husband, son, and I like to travel to the world to experience new places, people, cultures, and economics. We spend a lot of time outdoors hiking around the bay area, fishing, and camping with extended family.
Timeline
Lead Bartender
Jack's Restaurant And Bar
06.2017 - Current
Orientation Leader, and Bartender
BJ's Restaurant & Brewhouse
11.2014 - 06.2017
Bartender
Eagle Bar And Grill
08.2008 - 05.2014
Associate of Arts - Biology Emphasis in Allied Health
Chabot College
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