Savannah Smith
Columbia,TN
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Proven ability to maintain accurate records and generate insightful reports that support strategic decision-making. Recognized for excellent communication and teamwork abilities, with a commitment to achieving organizational success and delivering exceptional service.
Overview
10
10
years of professional experience
Work History
Utilization Review Coordinator
CHS
Franklin, Tennessee
01.2026 - Current
- Communicated with payers regarding coverage, medical necessity, and authorization requests.
- Reviewed medical records for admission, continued stay, and discharge authorization.
- Monitored compliance with CHS utilization review policies and payer requirements.
- Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries.
- Communicated authorization decisions to providers and patients in a timely manner.
- Tracked referrals, denials, and appeals through CHS workflow queues and correspondence.
- Escalated complex cases to clinical staff and department leadership for resolution.
- Documented all utilization review activities, findings, and decisions in patient records and databases.
Accounting Bookkeeper
Kroger
Spring Hill, TN
08.2023 - 08.2025
- Expertise in preparing and compiling data from various sources to ensure accurate and efficient documentation.
- Skilled at maintaining accurate financial records in compliance with company policies and regulation
- Adept at handling sensitive information with discretion.
- Ability to analyze performance metrics to meet sales and profit objectives, identifying opportunities to boost revenue and reduce operational costs.
- Familiar with utilizing management software for tasks such as sales tracking, inventory management, and staff scheduling to streamline operations.
- Knowledgeable in reviewing vendor invoices for accuracy before payment processing, ensuring financial accuracy and preventing discrepancies.
- Strong ability to enforce company policies and procedures while maintaining a positive, motivating work environment, fostering team collaboration and adherence to standards.
Bakery Manager
Kroger
Spring Hill, TN
08.2019 - 08.2023
- Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
- Oversaw inventory management, including ordering supplies and managing stock levels to meet production needs.
- Utilized management software for sales tracking, inventory management, and staff scheduling.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Deli Manager
Kroger
Spring Hill, TN
08.2016 - 08.2019
- Established policies and procedures for the safe storage and rotation of food products.
- Maintained accurate records of inventory and product ordering cycles.
- Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
- Enforced company policies and procedures while maintaining a positive work environment.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Oversaw food preparation, production and presentation according to quality standards.
Education
Bachelor of Arts - Theater
Kent State University
Kent, OH05-2015
Skills
- Policy Enforcement & Work Environment Management – Strong ability to enforce company policies and procedures while maintaining a positive, motivating work environment, fostering team collaboration and adherence to standards
- Confidentiality and HIPAA Compliance - Ability to maintain the confidentiality and security of protected health information in accordance with HIPAA requirement
- Electronic Health Records (EHR/EMR) - Navigate electronic health record systems to access, update, and maintain patient information and documentation
- Microsoft Office Suite - Utilize Word, Excel, and Outlook to manage documentation, maintain spreadsheets, communicate professionally, and organize daily tasks
- Data Entry and Documentation - Enter, verify, and update information accurately while maintaining organized records and minimizing errors
- Time Management and Deadline Prioritization - Prioritize tasks, monitor pending requests, and meet submission deadlines in a fast-paced healthcare environment
- Interdepartmental Collaboration - Work effectively with clinical teams, case managers, billing departments, and insurance representatives to support efficient workflow
- Prior Authorization Processing - coordinate authorization requests for medical services, procedure, and treatments while tracking approval status and deadlines
- Written and Verbal Communication - Communicate clearly and professionally with healthcare providers, insurance representatives, and team members
- Multitasking in Fast-Paced Healthcare Environments - manage competing priorities while maintains accuracy, professionalism, and timely completion of assigned tasks
Timeline
Utilization Review Coordinator
CHS
01.2026 - Current
Accounting Bookkeeper
Kroger
08.2023 - 08.2025
Bakery Manager
Kroger
08.2019 - 08.2023
Deli Manager
Kroger
08.2016 - 08.2019
Bachelor of Arts - Theater
Kent State University