Experienced surgical scheduler and front office coordinator with a strong background in patient communication, insurance verification, and procedure coordination. Known for a calm, professional approach and organized clinic support.
Overview
6
6
years of professional experience
Work History
Surgical Scheduler
Alliance Spine and Pain Centers
Augusta, Georgia
11.2024 - Current
Scheduled spine and pain procedures using surgical calendars and provider availability.
Verified insurance authorization requirements for surgical cases and follow-up visits.
Communicated appointment details to patients and explained surgery preparation instructions.
Reviewed referral documents and updated surgical records in clinic systems.
Front Office Coordinator
Alliance Spine and Pain Centers
Augusta, GA
05.2022 - 11.2024
Greeted patients at spine and pain center front desk with professional, calm service.
Collected copayments and processed front desk paperwork for patient check-in.
Maintained front office organization and supported smooth daily patient flow.
Verified insurance details and updated patient demographics in clinic records.
Store Associate
Goldman's True Value
Aiken, South Carolina
12.2020 - 05.2022
Assisted hardware customers with product selection at Goldman's True Value store.
Operated point-of-sale register for sales, returns, and exchanges.
Received shipments and inspected incoming merchandise for store placement.