Savannah Standard
Newark ,DE
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
EKG Technician
Heart In The Game
09.2022 - Current
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Educated patients on testing and preparation steps prior to procedure.
- Administered testing with electrocardiogram for patients as a screening tool.
- Communicated with healthcare workers and physicians concerning test results.
Fine Dining Server
CS Brazilian Steakhouse
12.2024 - 03.2025
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Handled guest complaints professionally, resulting in satisfied customers and repeat business.
- Rolled silverware, set up tables and polished glassware and silverware.
Server
Applebees Neighborhood Bar & Grille
04.2024 - 06.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Hostess, Food Runner, Busser, Expo
Tom Foolery's Restaurant & Bar
02.2022 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Delivered correct food items to tables according to order documentation.
- Reset and cleaned tables quickly to prepare for new customers.
- Managed kitchen window while maintaining order and adherence to health guidelines.
Education
Master of Science - Athletic Training
University of Delaware
Newark, DE05.2028
High School Diploma -
Middletown High School
Middletown, DE06.2023
Skills
- Basic Life Support
- Organizational Skills
- Problem Solving
- Critical Thinking
- Customer Service
- Interpersonal Skills
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Delaware Alcoholic Beverage Server Certified
- SciShield Bloodborne Pathogens Training
- Food running
- Safe food handling
- Cleanliness standards
Timeline
Fine Dining Server
CS Brazilian Steakhouse
12.2024 - 03.2025
Server
Olive Garden
07.2024 - Current
Server
Applebees Neighborhood Bar & Grille
04.2024 - 06.2024
EKG Technician
Heart In The Game
09.2022 - Current
Hostess, Food Runner, Busser, Expo
Tom Foolery's Restaurant & Bar
02.2022 - 06.2023
Master of Science - Athletic Training
University of Delaware
High School Diploma -
Middletown High School
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