Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Savannah Susan Messamer Ferguson

Long Beach,USA

Summary

Dynamic professional with extensive experience in customer service and management skills. Proven track record in conflict resolution and superior communication skills, effectively training teams and enhancing operational efficiency. A fast learner with strong organizational abilities, committed to achieving goals and delivering exceptional service.

Overview

7
7
years of professional experience

Work History

Hygiene Coordinator

4M Dental Implant Center
Long Beach, CA
08.2025 - Current
  • Coordinating Hygiene schedule, scheduling patients, insurance verification, treatment planning, and office management

Customer Service Representative

United Health Group
11.2024 - 06.2025
  • HSA, FSA, HRA engaging and positive customer calls with an average call time of 2 minutes per call and a survey score of 100%
  • Remote

Office Manager

Lollipop Dental
Garden Grove, CA
06.2023 - 12.2024
  • Front office Checking in and out, phone calls, insurance verification, and opening and closing office.
  • Managing team, excelling reaching goals of office and training. Normal daily goals of 8 reviews and 5 products sold
  • Orthodontic treatment coordinator and getting 5 same day starts for treatment in one day.
  • General Anesthesia Coordinator

Assistant Manager

Nekter
Long Beach, CA
05.2019 - 07.2023
  • Management, inventory, training, store orders, and interviews
  • Opening and closing store, prepping, taking and making orders.

Crew Member

Black Dot Coffee
Long Beach, CA
05.2022 - 08.2022
  • Barista
  • Opening and closing store
  • Cleaning

Camp Counselor

Beach Tutors
Long Beach, CA
06.2021 - 08.2022
  • Setting up summer camping and taking down
  • Activity's director
  • Social media coordinator

Sales Representative

Good Choice Brokerage
Long Beach, CA
05.2019 - 05.2020
  • Sales
  • Booth director

Front Desk/ Dance Teacher

Elevation Dance Studio
Signal Hill, CA
10.2018 - 02.2019
  • Front Desk, opening and closing studio, cleaning, retail sales, and inventory checking
  • Checking in all dancers
  • Dance teaching

Education

Bachelor of Arts - Anthropology

California State University of Long Beach
Long Beach, CA
05.2023

High School Diploma - undefined

Woodrow Wilson High School
Long Beach, CA
06.2018

Skills

  • Organization skills
  • Superior Communication Skills
  • Positive Attitude
  • Management and Team Player
  • Fast Learner
  • Adaptability

LANGUAGE

English Native

Timeline

Hygiene Coordinator

4M Dental Implant Center
08.2025 - Current

Customer Service Representative

United Health Group
11.2024 - 06.2025

Office Manager

Lollipop Dental
06.2023 - 12.2024

Crew Member

Black Dot Coffee
05.2022 - 08.2022

Camp Counselor

Beach Tutors
06.2021 - 08.2022

Assistant Manager

Nekter
05.2019 - 07.2023

Sales Representative

Good Choice Brokerage
05.2019 - 05.2020

Front Desk/ Dance Teacher

Elevation Dance Studio
10.2018 - 02.2019

High School Diploma - undefined

Woodrow Wilson High School

Bachelor of Arts - Anthropology

California State University of Long Beach
Savannah Susan Messamer Ferguson