Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Savannah Tollie

Marion

Summary

Hospitality and Tourism Management student at Western Carolina University, with a background in food service and retail. Able to perform well in a fast-paced environment, collaborating with teammates, and delivering exceptional customer service. Motivated to deliver memorable experiences within the hospitality sector.

Overview

7
7
years of professional experience

Work History

Food Service Worker

Aramark
Cullowhee
03.2024 - Current
  • Prepared and served food according to health and safety standards.
  • Maintained cleanliness of dining areas and kitchen equipment.
  • Acquired new skills to support team and further accommodate customer needs.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.

Cashier

Food Lion
Marion
05.2021 - 05.2022
  • Assisted customers with product inquiries and provided excellent service.
  • Operated cash register and processed customer transactions accurately.
  • Resolved customer complaints effectively while maintaining professionalism.

Restaurant Hostess

Fatz Cafe
Marion
06.2019 - 03.2020
  • Supported staff during peak hours to enhance customer experience.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Managed reservations, waitlists, and special requests for large parties.

Education

Some College (No Degree) - Hospitality And Tourism Management

Western Carolina University
Cullowhee, NC

Skills

  • Customer service
  • Food safety
  • Team collaboration
  • Conflict resolution
  • Time management
  • Reservation management
  • Strong work ethic

Timeline

Food Service Worker

Aramark
03.2024 - Current

Cashier

Food Lion
05.2021 - 05.2022

Restaurant Hostess

Fatz Cafe
06.2019 - 03.2020

Some College (No Degree) - Hospitality And Tourism Management

Western Carolina University
Savannah Tollie