Savannah Turner
Cleveland
Summary
My name is Savannah Turner I am skilled in Responsible retail professional with excellent sales, service and interpersonal skills. I am Committed to making every customer feel welcome and assisting with any need. I enjoy getting to know customers so that they have the best customer experience and would love to come back as a regular! The impact made on the customer is the most important part of customer service. I enjoy going to church, spending time with friends and family and going to the gym. I am a very outgoing woman I love making others smile and just having fun!
Overview
3
3
years of professional experience
Work History
Cocktail Server
Conroe Icehouse
Conroe
05.2025 - 02.2026
- Provided exceptional customer service by accurately taking and delivering drink orders in a fast-paced environment.
- Collaborated with team members to enhance workflow efficiency during peak hours, improving overall service speed.
- Trained new staff on cocktail preparation techniques and customer interaction protocols to maintain service quality.
- Resolved customer complaints promptly and professionally, enhancing the overall dining experience for guests at the venue.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
Barista
7 brew
Conroe
08.2024 - 05.2025
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Operated cash registers to process customer payments.
Curbside Shopper
HEB Grocery Store
Conroe
05.2024 - 10.2024
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Notified management of any damaged or expired products found in store.
- Followed company policies regarding product returns, exchanges, and refunds.
- Resolved customer complaints promptly and professionally when necessary.
- Communicated any discrepancies between customer orders and what was picked up to management.
- Loaded items into carts or bags for customers according to their order requirements.
- Ensured that all perishable food items such as produce were handled properly.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Brand Representative
Altar'd State
The Woodlands
08.2023 - 05.2024
- Cultivated relationships with potential customers through direct marketing activities.
- Developed and implemented strategies to increase brand awareness.
- Provided customer service support by responding to customer inquiries via email or phone call.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Provided exceptional customer service to enhance brand reputation.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Taught customers how to personalize experiences with products and obtain maximum benefit.
Assistant Store Manager
Palm Beach Tan
Conroe
09.2022 - 02.2023
- Managed daily store operations to ensure smooth customer experiences.
- Trained and mentored new staff on company policies and procedures.
- Coordinated marketing efforts to promote services and drive traffic to the store.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Skills
- Cash handling
- Customer relationship management
- Coffee preparation
- Brand promotion
- Sales techniques
- Problem solving
- Attention to detail
- Positive and professional
- Friendly and outgoing
- Cash register operation
- Exceptional customer service
- Front counter maintenance
- Product upselling
- Retail management
Accomplishments
- Graduated high school in 2020 with Lifetime perfect attendance
- Promoted to Assistant Manager of Palm Beach Tan in 2022
Timeline
Cocktail Server
Conroe Icehouse
05.2025 - 02.2026
Barista
7 brew
08.2024 - 05.2025
Curbside Shopper
HEB Grocery Store
05.2024 - 10.2024
Brand Representative
Altar'd State
08.2023 - 05.2024
Assistant Store Manager
Palm Beach Tan
09.2022 - 02.2023