Savannah Watson
Hudson,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Frye Care Hickory Family Practice
11.2022 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Built and maintained positive working relationships with patients and staff.
- Took copayments and compiled daily financial records.
- Verified patient insurance eligibility and entered patient information into system.
Personal Care Assistant
Premier Home Health Care Services
06.2022 - 10.2022
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Reported concerns to nurse supervisor to promote optimal care.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Restaurant General Manager
CarrolsLLC
11.2016 - 05.2022
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Managed accounts payable, accounts receivable and payroll.
- Oversaw training of supervisors to develop leadership and customer service skills.
Education
Certification - Medical Billing & Coding
Caldwell Community College And Technical Institute
Hudson, NC05.2024
Associate of Applied Science - Medical Office Administration
Caldwell Community College And Technical Institute
Hudson, NC05.2023
Skills
- Supportive Personality
- CPR Certification
- Client Records Management
- Decision Making
- Time Management
- Clear Communication
- Customer Service Best Practices
- Problem Solving
- Health Code Compliance
- Money Handling
- Inventory Management
- Problem-Solving
Timeline
Patient Service Representative
Frye Care Hickory Family Practice
11.2022 - Current
Personal Care Assistant
Premier Home Health Care Services
06.2022 - 10.2022
Restaurant General Manager
CarrolsLLC
11.2016 - 05.2022
Certification - Medical Billing & Coding
Caldwell Community College And Technical Institute
Associate of Applied Science - Medical Office Administration
Caldwell Community College And Technical Institute
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