Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Welch

KINGWOOD,TX

Summary

Customer-oriented General Manager with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

8
8
years of professional experience

Work History

General Manager

Fire Craft BBQ
01.2019 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Accomplished multiple tasks within established timeframes.

Waitress Trainer

Kingwood Country Club
01.2018 - 11.2018
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.

Education

High School Diploma -

Kingwood Park Highschool
Kingwood Tx
05.2019

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Efficient multi-tasker
  • Time management
  • Customer relationship management
  • Verbal and written communication
  • P&L management
  • Client relations
  • Labor cost controls
  • Strategic planning

Timeline

General Manager

Fire Craft BBQ
01.2019 - Current

Waitress Trainer

Kingwood Country Club
01.2018 - 11.2018

High School Diploma -

Kingwood Park Highschool

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