Savannah Wood
Sharon Center,OH
Summary
Assistant Store Manager proficient in team leading and customer service. Skilled in POS systems, cash handling, and customer service.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Pacific Sunwear
Fairlawn, Ohio
07.2026 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in managing daily store operations and team activities.
- Trained and coached staff on customer service best practices.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Monitored inventory levels and assisted with stock replenishment.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Cheerleading Coach
Medina Christian Academy
Medina, Ohio
10.2025 - Current
- Instructed cheerleaders on proper techniques for stunts and routines.
- Developed training programs to enhance cheerleading skills and teamwork.
- Coordinated practice schedules to ensure consistent team attendance and engagement.
- Designed choreography for routines that aligned with school spirit themes.
- Mentored junior coaches in effective coaching strategies and leadership skills.
Front Desk Receptionist
Fairlawn Country Club
Akron, Ohio
04.2025 - 09.2026
- Greeted members and guests with a friendly, welcoming demeanor.
- Answered incoming calls, redirected to appropriate personnel, and took messages to ensure seamless communication.
- Managed phone calls and directed inquiries to appropriate staff.
- Provided information about club facilities, services, and events effectively.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Scheduled appointments and coordinated event bookings efficiently.
- Handled membership registrations and processed payments accurately.
- Maintained clean and organized front desk area to create a welcoming environment for guests.
- Collaborated with team members to consistently improve guest experience through effective communication and support.
Front of House Employee
Superior Cleaners
Medina, Ohio
02.2026 - 06.2026
- Greeted customers warmly and provided assistance with inquiries.
- Provided information about services offered to enhance customer experience.
- Managed cash register operations and processed customer transactions efficiently.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Organized clothing items for pickup and ensured proper labeling and storage.
Retail Sales Associate
Boot Barn
Strongsville, Ohio
02.2025 - 06.2025
- Assisted customers with product selection and inquiries about merchandise.
- Educated customers about promotions, sales, and loyalty programs.
- Operated cash register and processed transactions efficiently.
- Stocked shelves with new inventory and ensured proper product placement.
Education
High School Diploma -
Medina Christian Academy
Medina, OH05-2025
Diagnostic Medical Sonography
Cuyahoga Community College
Cleveland, OH09-2026
Skills
- Inventory management
- POS systems
- Cash handling
- Appointment scheduling
- Customer service
- Sales growth
- Team building
- New hire training
- Mentoring and coaching
- Work Planning and Prioritization
- Time management
Timeline
Assistant Store Manager
Pacific Sunwear
07.2026 - Current
Front of House Employee
Superior Cleaners
02.2026 - 06.2026
Cheerleading Coach
Medina Christian Academy
10.2025 - Current
Front Desk Receptionist
Fairlawn Country Club
04.2025 - 09.2026
Retail Sales Associate
Boot Barn
02.2025 - 06.2025
High School Diploma -
Medina Christian Academy
Diagnostic Medical Sonography
Cuyahoga Community College