Savannah May
1578 S. Heron Dr. Gilbert,AZ
Summary
An elite Esthetician trained at one of the West Coast's best aesthetic institutes, I specialize in providing rejuvenating skincare treatments that heal both the body and soul. With over a decade of experience in advanced treatments using state-of-the-art techniques, I bring a unique blend of expertise and empathy to every session. I believe skincare should be more than just a treatment—it should be an extraordinary journey of relaxation, renewal, and radiant transformation. Known for my genuine, client-centered approach, I carefully customize each service to meet individual needs, helping clients achieve luminous skin while feeling deeply cared for and valued. I am dedicated to staying at the forefront of the industry, continuously evolving my techniques to ensure that every client leaves not only with refreshed skin but with an exceptional experience they look forward to again and again. With an unwavering commitment to excellence, I aim to make every appointment a retreat of luxury and rejuvenation, creating results that clients can both see and feel.
Overview
11
11
years of professional experience
Work History
Lead Esthetician & Regional Trainer
Massage Envy
01.2023 - Current
- Took on the responsibility for overseeing the daily operations of the aesthetics department.
- Lead a team of estheticians in delivering high-quality, customized skincare treatments and advanced skin care treatments such as, chemical peels, microderm infusions, dermaplaning, oxygenating treatments, nourishing LED light therapy treatments, back facials and body treatments customizing each treatment to the client's unique skin type and goals.
- Actively pursued expanding my knowledge and training on new techniques and modalities, staying consistently up to date with best practices.
- Trained new staff on advanced aesthetic techniques, medical-grade skincare protocols, and company procedures, fostering a culture of continuous education and growth.
- Provided ongoing education to clients about medical-grade skincare products, including their ingredients, benefits, and how to integrate them into a daily routine for optimal results.
- Actively participated in business development and marketing campaigns, contributing ideas for promotions and assisting in social media efforts to increase visibility and client engagement.
Business Manager
Massage Envy
02.2021 - 01.2023
- Cultivated customer engagement initiatives, resulting in increased customer satisfaction and loyalty.
- Scheduled and maintained customer appointments, provided expert application for every client.
- Successfully achieved and exceeded sales goals through effective product promotion and upselling techniques.
- Applied strong leadership skills to motivate and train team members, ensuring a high level of product knowledge and service excellence.
- Managed inventory effectively, minimizing discrepancies and optimizing stock levels.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Assisted in recruiting, hiring and training of team members.
Lead Esthetician
Massage Envy
06.2014 - 02.2021
- Developed a loyal clientele by providing top-tier services and maintaining a thorough understanding of each client's skincare history and preferences.
- Provided ongoing education to clients about medical-grade skincare products, including their ingredients, benefits, and how to integrate them into a daily routine for optimal results.
- Performed detailed consultations for patients before conducting customized service treatments.
- I proactively sought out opportunities for growth by completing weekly training sessions and attending monthly educational seminars, continually expanding my expertise to stay ahead of industry trends and enhance the quality of service I provide.
- Created a welcoming, professional, and clean environment for clients by maintaining an organized treatment room, sanitizing equipment, and adhering to all health and safety standards.
- Recommend and sold products that complement client treatments and promote skin health, using a consultative approach to ensure customers' needs were met while increasing retail sales.
- Built lasting relationships with clients by providing personalized care, remembering preferences, and offering ongoing support to help them achieve their skincare goals.
- Worked closely with other estheticians, massage therapists, and front desk staff to ensure a smooth and seamless experience for clients, maintaining a high level of communication and teamwork.
- Maintained a high level of professionalism, including punctuality, presentation, and conduct, reflecting the values of Massage Envy and creating a welcoming atmosphere for clients.
- Strived to meet or exceed service and retail sales goals, contributing to the overall success of the location and ensuring client satisfaction through personalized treatment offerings.
- Keep accurate and up-to-date client records, including treatment history, preferences, and product purchases, to ensure personalized service and continuity of care.
Education
Licensed Esthetician -
Southwest Institute of Natural Aesthetics
Tempe, AZ05-2014
Reiki Energy Work
Reiki Healer
Chandler, Arizona - 3 Month Class W/ Certification11-2021
The Study of Qi Gong
Los Angeles, CA - 3 Week Training Course04-2019
Skills
- Excellent communication and interpersonal skills, with a passion for educating clients on skincare and wellness
- Proven leadership experience with the ability to manage, mentor, and train esthetic teams
- With extensive training in both Eastern and Western modalities of spiritual energy healing, I harness a holistic approach that integrates techniques like Reiki, Qi Gong, and meditation to promote balance and well-being
- Strong client-focused approach, with a talent for delivering both transformative results and exceptional relaxation experiences
- In-depth knowledge of medical-grade skincare products and ingredients
- Strong sales skills and ability to meet and exceed retail goals
- Ability to adapt quickly to new technologies and treatment protocols
- Reliable and proficient time management
- Outstanding client care
Timeline
Lead Esthetician & Regional Trainer
Massage Envy
01.2023 - Current
Business Manager
Massage Envy
02.2021 - 01.2023
Lead Esthetician
Massage Envy
06.2014 - 02.2021
Licensed Esthetician -
Southwest Institute of Natural Aesthetics
Reiki Energy Work
Reiki Healer
The Study of Qi Gong