Savannah R. Campbell
Palmetto,GA
Summary
Compassionate Case Manager experienced in diverse environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
3
3
years of professional experience
Work History
Case Manger Specialist
Aetna CVS Health
01.2024 - Current
- Collaborated with interdisciplinary teams to provide comprehensive support for clients facing complex challenges.
- Provided crisis intervention and support during critical incidents involving clients or their families.
- Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards.
- Utilized motivational interviewing techniques to build rapport with clients and foster a supportive, non-judgmental environment for open communication.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Facilitated successful client transitions from institutional settings to community-based living environments.
- Developed strong relationships with community partners, leading to increased availability of resources for clients in need.
- Managed high caseloads efficiently, prioritizing cases based on urgency and need.
Care Management Coordinator
Aetna CVS Health
07.2022 - 01.2024
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Worked with providers to define quality metrics and outcome reporting process.
- Advocated for patients needs to ensure they received appropriate services while navigating complex healthcare systems effectively.
- Enhanced patient satisfaction with timely follow-ups and regular updates on their care progress.
- Facilitated smooth transitions between levels of care by coordinating discharge planning activities with patients, families, and healthcare teams.
School Social Worker
Environmental Science Magnet School at Mary Hooker
12.2021 - 09.2022
- Collaborated with teachers and administrators to develop intervention strategies for students in need of additional support.
- Created a safe space for students experiencing crises by providing immediate support and appropriate referrals.
- Implemented evidence-based programs aimed at improving school climate and promoting positive behavior among students.
- Maintained compliance with standards relating to child protection, client confidentiality, risk assessment and reporting.
- Observed student behavior and developed behavioral interventions.
- Enhanced student well-being by providing individual and group counseling sessions addressing various social, emotional, and behavioral issues.
- Monitored student attendance, documented truancy and submitted referrals per requirements.
- Provided crisis intervention services and collaborated with school staff to create safety plans for students at risk of self-harm or violence.
Education
Master of Science - Social Work
Springfield College
Springfield2019
Master of Science - Social Work
Southern Connecticut State University
New Haven2018
Skills
- Client Advocacy
- Ethical Practice
- Cultural Competency
- Problem-Solving
- Positive Attitude
- Organization and Multitasking
- Case Documentation
- Data Entry and Analysis
- Community Resources
- Client support
- Crisis Intervention
- MS Office Systems
Accomplishments
- Received recognition by management in my department by rising to the challenge of outreaching and supporting over 80 members who were in need, while ensuring prompt completion of outreach by end of day.
- Achieved a 98.5% success rate on a internal audit.
Timeline
Case Manger Specialist
Aetna CVS Health
01.2024 - Current
Care Management Coordinator
Aetna CVS Health
07.2022 - 01.2024
School Social Worker
Environmental Science Magnet School at Mary Hooker
12.2021 - 09.2022
Master of Science - Social Work
Springfield College
Master of Science - Social Work
Southern Connecticut State University
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