Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Work History
Process Assistant
1 Month
Amazon Robotics | 09.2026 - Current
Monitored process compliance, identifying gaps and supporting corrective actions for consistent performance.
Coordinated daily workflow execution, ensuring accurate task prioritization across robotics operations.
Tracked operational data in reporting systems, verifying accuracy and escalating exceptions promptly.
Supported shift leaders with staffing alignment, workload balancing, and schedule adjustments.
Fulfillment Associate
1 Year 10 Months
Amazon Robotics | 10.2024 - 08.2026
Ensured high-volume order fulfillment workflows, maintaining accuracy across sorting, packing, and staging tasks.
Trained new associates on safety procedures, scanner use, and standard work instructions.
Coordinated with robotics systems and conveyance equipment to support uninterrupted material flow.
Conducted quality audits and retrained associates on pack and sort processes.
Resolved process bottlenecks by adapting task priorities and maintaining consistent throughput during peak demand.
Executive Assistant
1 Year
Institut Haitien De Statistique Et De L'Informatique | 06.2023 - 06.2024
Monitored and prioritized incoming emails, ensuring prompt responses to critical communications.
Facilitated communication between different departments within the organization.
Facilitated communication between different departments within organization.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Developed and maintained organized filing systems for records and documents, improving retrieval efficiency.
Executive Assistant
1 Year 7 Months
Le Glacier Ice and Water Company | 05.2021 - 12.2022
Facilitated office workflow by relaying messages, retrieving reports, and printing documents for co-workers.
Provided comprehensive administrative, customer service, and case management support to ensure smooth operations.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Conducted research and collected and analyzed data to prepare reports and documents.
Managed top-level, high-priority issues with professional administrative discretion to maintain operational integrity.
Assistant Administrator
4 Years
FLOCOHSA LOOCKA LOOCKA | 04.2017 - 04.2021
Provided comprehensive administrative support by scheduling appointments, preparing documents, processing invoices, and organizing meetings to ensure smooth operations.
Monitored incoming emails and responded accordingly in a timely manner.
Managed computer databases, physical file systems, and required logs.
Tracked inventory levels of office supplies and ordered supplies.
Identified needs of customers promptly and efficiently.
Facilitated communication between different departments within the organization.
Education
Bachelor of Business Administration - Business Administration
Université Notre Dame D'Haiti | Port-au-Prince, Haiti | 06-2019
Certificate of Completion - Data Analytics
Umass | Boston, MA | 12-2025
Skills
Operational compliance
Invoice Processing
Expense Reporting
Office administration
Problem-solving
Safety compliance
Multitasking
Management support
Data archiving
Business Correspondence
Professional demeanor
Affiliations
Gardening
Reading
Amateur Photography
Languages
Creole
Native/ Bilingual
French
Native/ Bilingual
English
Professional Working
Timeline
Process Assistant
Amazon Robotics
09.2026 - CurrentRead More
Fulfillment Associate
Amazon Robotics
10.2024 - 08.2026Read More
Executive Assistant
Institut Haitien De Statistique Et De L'Informatique
06.2023 - 06.2024Read More
Executive Assistant
Le Glacier Ice and Water Company
05.2021 - 12.2022Read More
Assistant Administrator
FLOCOHSA LOOCKA LOOCKA
04.2017 - 04.2021Read More
Université Notre Dame D'Haiti
Bachelor of Business Administration from Business Administration