Savaunah Mims
Oklahoma City,OK
Summary
Successfully manages high volumes of loan documentation in fast-paced environments with demanding productivity, funding and customer satisfaction targets. Familiar with verifying tax, credit, employment, loan, personal and residential histories. Comfortable working alone or with team members to accomplish tasks and enhance processes.
Overview
11
11
years of professional experience
Work History
Loan Servicing Specialist
First Fidelity Bank
Oklahoma City, OK
05.2023 - 11.2023
- Reviewed loan documents to ensure accuracy and compliance with regulatory guidelines
- Conducted research on past-due accounts to identify delinquency factors and initiated collection efforts
- Resolved customer inquiries regarding payment plans, interest rates, account balances, escrow accounts.
Credit Card Fraud Analyst
Arvest Bank Operations
Norman, OK
08.2022 - 01.2023
- Documented fraud cases and reported them to the appropriate law enforcement agencies
- Identified and investigated fraudulent transactions by reviewing credit card applications and transaction histories
- Analyzed customer data to detect suspicious activity, such as multiple accounts opened in a short period of time or large purchases made with little or no money down.
Senior Mortgage Loan Processor
American Financing Corporation
Aurora, CO
09.2021 - 06.2022
- Reviewed and verified loan documents to ensure accuracy and compliance with company policies and procedures
- Analyzed applicant financial status, credit history and property appraisal to determine feasibility of granting loans
- Provided guidance to Loan Officers on complex loan products or processes
- Prepared loan packages for underwriting, including ordering title reports, credit reports, appraisals, verifications of employment and other documentation as required.
Senior Mortgage Loan Processor
Loandepot
Oklahoma City, OK
10.2020 - 10.2021
- Prioritized and organized tasks to efficiently accomplish service goals
- Reviewed and verified loan documents to ensure accuracy and compliance with company policies and procedures
- Analyzed applicant financial status, credit history and property appraisal to determine feasibility of granting loans
- Maintained regular contact with customers throughout the loan process providing updates on progress made or any needed information or documentation.
Underwriter
Adfitech
Edmond, OK
01.2020 - 03.2020
- Reviewed and evaluated loan applications to assess creditworthiness, risk and eligibility for approval
- Analyzed financial information including income, assets, liabilities and credit history of applicants
- Verified accuracy of documentation such as income statements, tax returns, bank statements and other related documents
- Assessed potential risks associated with each transaction prior to approving loans.
Mortgage Loan Processor
MidFirst Bank
Oklahoma City, OK
10.2016 - 10.2018
- Reviewed loan applications and verified accuracy of borrower information
- Assessed credit reports to determine eligibility for mortgage loans
- Processed loan documents and ensured compliance with federal regulations.
Mortgage Loan Auditor
American Southwest Mortgage
Oklahoma City, OK
08.2012 - 08.2015
- Analyzed loan documents to ensure accuracy and compliance with applicable regulations and guidelines
- Conducted quality control audits of loan files to identify errors or omissions in the documentation
- Verified accuracy of borrower information such as credit scores, income sources
- Provided training on updated audit requirements to staff members.
Education
Esthetician Certification And License -
Central State Beauty And Wellness College
07.2015
University of Central Oklahoma
Skills
- Financial Information Monitoring
- Regulatory Compliance Documentation
- Calculations Review
- File Management
- Customer Communication
- Lending Software Systems
- Bank Secrecy Act BSA
Timeline
Loan Servicing Specialist
First Fidelity Bank
05.2023 - 11.2023
Credit Card Fraud Analyst
Arvest Bank Operations
08.2022 - 01.2023
Senior Mortgage Loan Processor
American Financing Corporation
09.2021 - 06.2022
Senior Mortgage Loan Processor
Loandepot
10.2020 - 10.2021
Underwriter
Adfitech
01.2020 - 03.2020
Mortgage Loan Processor
MidFirst Bank
10.2016 - 10.2018
Mortgage Loan Auditor
American Southwest Mortgage
08.2012 - 08.2015
Esthetician Certification And License -
Central State Beauty And Wellness College
University of Central Oklahoma