Savea Combs
Tacoma
Summary
Specializing in financial services with prior experience in client relationship management, risk assessment and financial planning. Strengths include communication skills, analytical thinking, and problem-solving ability. In previous roles, provided valuable contributions to team objectives through consistent delivery of high-quality work within fast-paced environments.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Financial Services Specialist 3
DSHS Lakewood CSO
Lakewood
09.1996 - 03.2012
- Assisted clients with understanding financial assistance programs and eligibility requirements.
- Processed applications for various financial aid services and benefits efficiently.
- Managed case files and maintained accurate records for compliance purposes.
- Conducted interviews to gather relevant information from clients for service determination.
- Resolved client inquiries and concerns through effective communication and problem-solving skills.
- Facilitated communication between customers and other departments within the organization.
- Performed risk management assessments to ensure compliance with regulations.
- Assisted in training new Financial Services Specialists as needed.
- Maintained a high level of confidentiality when dealing with sensitive customer information.
- Established strong and positive working relationships within organization to contribute to team success.
- Collaborated with team members to develop and implement innovative financial solutions.
Executive Administrative Secretary
DSHS Federal Way CSO
Federal Way
09.1996 - 11.2000
- Managed calendar and scheduled appointments for executive leadership team.
- Coordinated communication between departments to ensure effective information flow.
- Prepared and organized documents for meetings and presentations.
- Maintained filing system for confidential reports and sensitive information.
- Developed and implemented office procedures to enhance operational efficiency.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Greeted visitors in a professional manner; provided information about the organization's services.
- Coordinated meetings, conferences, travel arrangements and department activities as required.
- Provided support in preparing confidential materials related to board meetings.
- Maintained filing systems, both electronic and paper-based, ensuring accuracy of all documentation.
- Answered phones, routed calls or took messages as needed; managed incoming mail and faxes.
- Organized daily schedules, maintained calendars and coordinated events and appointments.
- Assisted with the development of policies that improved procedures within the office environment.
- Created spreadsheets, databases and other documents using Microsoft Office Suite applications.
- Assisted with budget preparation by tracking expenditures and preparing financial reports.
- Compiled data into appropriate formats for reporting purposes including PowerPoint presentations.
- Prepared agendas and organized materials for meetings; documented minutes during sessions.
- Reviewed and analyzed executive correspondence, documents, reports and presentations for accuracy and completeness.
- Served as a liaison between executives and other internal departments or external organizations.
- Identified and resolved administrative problems to ensure efficient operations of the office.
- Prepared weekly certified payroll reports by processing timecards for paychecks.
- Wrote email messages, memos, and business letters for management and proofread documentation to provide error-free correspondence.
- Developed administrative staff by providing information, educational opportunities and experiential growth opportunities.
Education
Associate of Arts - Business Administration
Black Diamond Community College
San Diego, CA 09.1988 - 04.1990
Skills
- Financial aid processing
- Client assessments
- Compliance management
- Risk management
Timeline
Financial Services Specialist 3
DSHS Lakewood CSO
09.1996 - 03.2012
Executive Administrative Secretary
DSHS Federal Way CSO
09.1996 - 11.2000
Associate of Arts - Business Administration
Black Diamond Community College
09.1988 - 04.1990