Saverio Galati
Summary
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
7
7
years of professional experience
Work History
Independent Contractor
Galati Contracting
10.2020 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Office Manager
Sylvestris Tree Farms
09.2020 - Current
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed office operations while scheduling appointments for department managers.
- Developed risk management strategies to mitigate potential disruptions in the supply chain.
Tree Technician
Sylvestris Tree Farms
09.2020 - Current
- Followed safety regulations and company procedures to safeguard personnel and equipment.
- Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Tower Climber
Professional Teleconcepts Inc.
03.2017 - 08.2020
- Drafted detailed technical documentation, reference guides and equipment integration work instructions for cellular services.
- Set up, configured and used complex testing equipment to align, maintain and repair DAS and cellular systems.
- Built and installed sites per customer specs and maintained safe work environment daily
- Minimized downtime during routine maintenance operations by implementing streamlined processes that reduced turnaround time significantly.
Education
High School Diploma -
Unadilla Valley Central School
New Berlin, NY06.2006
Skills
- Project Management
- Work Planning and Prioritization
- Data Entry
- Decision Making
- Time Management
- Attention to Detail
Timeline
Independent Contractor
Galati Contracting
10.2020 - Current
Office Manager
Sylvestris Tree Farms
09.2020 - Current
Tree Technician
Sylvestris Tree Farms
09.2020 - Current
Tower Climber
Professional Teleconcepts Inc.
03.2017 - 08.2020
High School Diploma -
Unadilla Valley Central School
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