Saville Gomez
Berwyn,IL
Summary
Outgoing graduated student seeking part-time or full time opportunities with Morning/Weekend availability. Skilled in customer service, time management, and multitasking. Focused on delivering outstanding service and driving customer satisfaction . Also I possess strong organizational, problem-solving, and communication skills.
Overview
2
2
years of professional experience
Work History
Sales Cashier
Snipes Enterprises
Berwyn, IL
07.2024 - Current
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Scanned items, accepted payments, and provided change as necessary.
- Processed returns and refunds according to company procedures.
- Answered customer questions regarding store policies, products, services, prices.
- Balanced daily sales reports with receipts from each register at the end of shift.
- Resolved customer complaints in a courteous manner while following company policy guidelines.
- Developed strong customer relationships to encourage repeat business.
- Answered customer inquiries via phone, email, and chat.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Cashier Team Lead
Five Guys
Chicago, Illinois
08.2023 - 06.2024
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
Crew Member
Smash burger
Chicago, IL
09.2022 - 01.2023
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Morton East Highschool
Berwyn, IL06-2023
Skills
- Customer Service
- Sales Techniques
- Customer Assistance
- Customer Relations
- Self Motivation
- Communication
- Pays Attention to detail
- Organization
- Analysis
- Risk management
- Computers
- Problem solving
- Cross-selling products
- Customer engagement
- Point of sale systems
Timeline
Sales Cashier
Snipes Enterprises
07.2024 - Current
Cashier Team Lead
Five Guys
08.2023 - 06.2024
Crew Member
Smash burger
09.2022 - 01.2023
High School Diploma -
Morton East Highschool