Savon Simmons
Las Vegas,NV
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Project Management internship / position. Prepared to support team achievement in meeting company goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Skilled in relationship building and passionate about accommodating customers’ needs and concerns.
Overview
7
7
years of professional experience
Work History
Customer Service Representative / Loss Prevention
TJX Companies
East Lansing, MI
05.2024 - Current
- Provided positive customer shopping experiences and maintained strong store partnerships with store teams and Loss Prevention
- Engages customers effectively to deter theft through professional and knowledgeable presence.
- Developed strong relationships with customers by providing personalized assistance and support.
Associate
Manpower
East Lansing, MI
05.2024 - 08.2024
- Executed various tasks including maintaining city parks and repairing roads for the city of East Lansing
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
Digital Marketing Specialist
First-Class Seat
Las Vegas, NV
03.2024 - Current
- Analyzed consumer behavior data using analytics tools such as Google Analytics.
- Analyzed website traffic metrics and adjusted strategies accordingly.
- Assisted in the development of promotional materials such as banners, videos.
Floor Associate
Steel Case
Caledonia
06.2022 - 09.2022
- Ensured accurate order fulfillment through sorting and packaging items
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Maintained a clean work environment by removing debris from the loading dock area.
IT Specialist
365BreakThrough
Los Angeles
06.2020 - 02.2022
- Conducted data analysis to identify areas for improvement
- Provided Technical Support to users and troubleshooted system and network issues
- Conducted regular maintenance checks on computers, servers, and other IT equipment.
Social Media Coordinator
IGotCents Podcast
Los Angeles
01.2020 - Current
- Participated in the coordination of content concepts and release date schedules.
- Identified potential partners or sponsorships to increase visibility and reach on social networks.
- Managed day-to-day interactions with followers and responded promptly to customer inquiries or complaints.
Operations Member Representative
Lakepoint Sports
Emerson
02.2018 - 05.2022
- Greeted and assisted visitors, providing them with information about the sports complex and its facilities
- Managed customer inquiries and addressed concerns or issues in a timely and professional manner
- Monitored and enforced facility rules.
Education
Master of Science in Information Technology Project Management -
Davenport University
Grand Rapids, MI04.2025
Bachelor of Science in Integrative Studies -
Kennesaw State University
Kennesaw, GA05.2022
Skills
- Excellent Communication
- Teamwork
- Advanced Problem-solving
- Exceptional Organization and Time
- Conflict management
- Project planning and development
- Goal-Oriented
- Customer Support
- Statistical Analysis
- Web development
- Data Analysis
Activities
- Kennesaw State University Football Team (2017-2022)
- Davenport University Football Team (2022-2023)
- Davenport University’s ETA Chapter Upsilon Pi Epsilon; Academic Honors Society in Computing Sciences (2024)
Timeline
Customer Service Representative / Loss Prevention
TJX Companies
05.2024 - Current
Associate
Manpower
05.2024 - 08.2024
Digital Marketing Specialist
First-Class Seat
03.2024 - Current
Floor Associate
Steel Case
06.2022 - 09.2022
IT Specialist
365BreakThrough
06.2020 - 02.2022
Social Media Coordinator
IGotCents Podcast
01.2020 - Current
Operations Member Representative
Lakepoint Sports
02.2018 - 05.2022
Master of Science in Information Technology Project Management -
Davenport University
Bachelor of Science in Integrative Studies -
Kennesaw State University
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