Years of customer service
Savannah Smith
Pharmacy technician intern
San Diego,CA
Summary
Dedicated to serving others for their greater good. Ensuring utmost satisfaction and happiness of those worked with is top priority. 6 years of customer service experience. Approach every task with compassion and love, whether it involves providing assistance or simply wearing a smile. Thank you for reviewing my resume.
Overview
6
6
Work History
Guest Service Representative
Aquatica
09.2020 - 09.2022
- Assisted customers with ticket transactions.
- Verified each entry ticket through scanning process.
- Handled point-of-sale operations with precision.
- Prepared and sorted transaction labels accurately.
- Provided support through handling help line inquiries.
- Processed payments efficiently for tickets and parking.
Deli Associate
Vons
12.2021 - 01.2022
- Created pre-made food items for stocking in chilled sections.
- placed and packaged larger quantity orders for special occasions
- Assisted clients with their purchases at front of house
- Delivered exceptional customer service in alignment with organizational standards.
- Maintained exceptional hygiene in deli zone.
Back of House Associate
Macys Warehouse
01.2022 - 11.2023
- Managed backroom inventory to ensure easy accessibility during replenishment.
- Coordinated comprehensive store setup to ensure daily operations readiness.
- Tagged merchandise with correct pricing information.
- Managed signing processes for sales on a regular basis.
- Managed inventory rotation.
- Assisted customers in identifying specific items matching their needs.
Package Handler
FedEx
06.2021 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
Package Handler
OnTrac
09.2024 - Current
- Enhanced the accuracy of package handling with optimized sorting methods.
- Simultaneously managed multiple projects with excellent quality.
- Executed high-speed box labeling operations reaching a capacity of 1,000 units in under 30 minutes.
- Engineered customized solutions to address complex labeling requirements.
Education
Certification Program - Pharmacy Technician
Untied States Career Institute
Online 12.2022
Diploma - High School
Montgomery Highschool
San Diego, CA06.2021
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Adaptable to change
- Label reading
- Product packing
- Order picking
- Quality control inspection
- Merchandise tracking
- Package scanning
- Package loading
- Willing to learn
- Problem-solving
- Lifts 120 pounds
Timeline
Package Handler
OnTrac
09.2024 - Current
Back of House Associate
Macys Warehouse
01.2022 - 11.2023
Deli Associate
Vons
12.2021 - 01.2022
Package Handler
FedEx
06.2021 - 08.2023
Guest Service Representative
Aquatica
09.2020 - 09.2022
Certification Program - Pharmacy Technician
Untied States Career Institute
Diploma - High School
Montgomery Highschool
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