Saw Lynn Yan Aung
San Francisco,CA
Summary
I’m a college student with customer service experience. I worked as a Boba Barista/Cashier and a Server at a Ramen restaurant, where I learned how to help customers, handle busy environments, and solve problems. I’m good at working with people, staying calm under pressure, and staying organized. I’m excited to bring these skills to a new role and continue growing professionally.
Overview
1
1
year of professional experience
Work History
Server
Ramenwell
San Francisco, CA
03.2024 - 09.2024
- Stocked service areas with supplies during slow periods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Trained new employees to perform duties.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted customers, answered questions and recommended specials to increase profits.
Barista/Cashier
Plentea
San Francisco, CA
01.2024 - 03.2024
- Learned 45-50+ items formula from the menu.
- Collected payments and provided accurate change.
- Ability to work efficiently in a fast-paced environment and provide the best customer service.
- Prepared and served hot or cold beverages.
- Informed customers on food allergies associated with certain ingredients used in boba tea creations.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Pearson Edexcel International General Certificate of Secondary Education, O Levels. - Human Biology
Asia Language Business Academy - Yangon
Yangon, Myanmar06-2023
Computer Science
City College of San Francisco
San Francisco, CASkills
- Communication
- Time management
- Team collaboration
- Problem solving
- Critical thinking
- Customer service
- Quick learner
- Friendly, positive attitude
- Calm under pressure
- Fluency in both English & Burmese
Timeline
Server
Ramenwell
03.2024 - 09.2024
Barista/Cashier
Plentea
01.2024 - 03.2024
Pearson Edexcel International General Certificate of Secondary Education, O Levels. - Human Biology
Asia Language Business Academy - Yangon
Computer Science
City College of San Francisco
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