Sawn Shawn
Greensboro,NC
Summary
Enthusiastic about PC building and technology, with extensive hands-on experience in assembling, upgrading, and diagnosing computer systems. Proven expertise in creating high-performance machines tailored to specific needs, leveraging in-depth knowledge of hardware components to ensure optimal performance for gaming and professional use. Strong track record of efficiently troubleshooting and resolving hardware and software issues, complemented by a commitment to staying current with the latest technology trends. Diligently documents each build to ensure meticulous optimization, ready to transition personal passion into a professional environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supervisor
CreativeSnacks
4165 Mendenhall Oaks Pkwy, High Point, NC 27265
08.2017 - 09.2026
- Oversaw daily operations to ensure efficient workflow and adherence to quality standards.
- Trained and mentored team members, enhancing productivity and skill development.
- Implemented process improvements that increased operational efficiency and reduced waste.
- Collaborated with cross-functional teams to streamline communication and project execution.
PC Technician
Self Employed
1612 W Meadowviews Rd
01.2008 - 01.2025
- Diagnosed and resolved hardware and software issues for various computer systems.
- Performed system upgrades and installations to enhance performance and security.
- Implemented preventative maintenance protocols for optimal system functionality.
- Provided remote technical support, ensuring quick resolutions for client inquiries.
- Managed inventory of parts and tools, streamlining repair processes and reducing downtime.
- Assembled custom PC builds based on client specifications and performance requirements.
- Diagnosed hardware issues and implemented effective troubleshooting solutions.
Education
High School Diploma -
Grimsley High School
801 N Josephine Boyd St, Greensboro, NC 2740801-2013
Skills
- Training and mentoring
- Goal oriented
- Data analytics
- Complex Problem-solving
- Strategic planning
- Positive attitude
- Analytical thinking
- Staff management
- Customer service
Accomplishments
- Extensive PC Building Experience: Over 10 years of hands-on experience in building, upgrading, and diagnosing computers. This includes assembling custom PCs for personal use, friends, family, and community members.
- Advanced Technical Skills: Proficient in disassembling and reassembling PC components, performing software installations and updates, and optimizing system performance.
- Safety and Leadership: Completed OSHA safety training and participated in a safety committee for 2–3 years, ensuring a safe and compliant workplace environment. Also gained valuable experience in supervisory roles, managing teams and operations.
- Cultural Competence: Developed a strong understanding of workplace diversity and cultural differences in the U.S., promoting inclusivity and effective collaboration within diverse teams.
- Gaming and Content Creation: Passionate gamer who benchmarks PC performance to ensure optimal gameplay. Currently creating YouTube gaming videos and streaming on platforms like Twitch and Kick, sharing gameplay and connecting with the community.
Certification
- CPM - Certified Professional Custom Pc Builder
- CM - Certified Supervisor Certification
Languages
English
Professional Working
Burmeses
Limited Working
Timeline
Supervisor
CreativeSnacks
08.2017 - 09.2026
PC Technician
Self Employed
01.2008 - 01.2025
High School Diploma -
Grimsley High School