Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
AccountManager
Sawn Shawn

Sawn Shawn

Greensboro,NC

Summary

Enthusiastic about PC building and technology, with extensive hands-on experience in assembling, upgrading, and diagnosing computer systems. Proven expertise in creating high-performance machines tailored to specific needs, leveraging in-depth knowledge of hardware components to ensure optimal performance for gaming and professional use. Strong track record of efficiently troubleshooting and resolving hardware and software issues, complemented by a commitment to staying current with the latest technology trends. Diligently documents each build to ensure meticulous optimization, ready to transition personal passion into a professional environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Supervisor

CreativeSnacks
4165 Mendenhall Oaks Pkwy, High Point, NC 27265
08.2017 - 09.2026
  • Oversaw daily operations to ensure efficient workflow and adherence to quality standards.
  • Trained and mentored team members, enhancing productivity and skill development.
  • Implemented process improvements that increased operational efficiency and reduced waste.
  • Collaborated with cross-functional teams to streamline communication and project execution.

PC Technician

Self Employed
1612 W Meadowviews Rd
01.2008 - 01.2025
  • Diagnosed and resolved hardware and software issues for various computer systems.
  • Performed system upgrades and installations to enhance performance and security.
  • Implemented preventative maintenance protocols for optimal system functionality.
  • Provided remote technical support, ensuring quick resolutions for client inquiries.
  • Managed inventory of parts and tools, streamlining repair processes and reducing downtime.
  • Assembled custom PC builds based on client specifications and performance requirements.
  • Diagnosed hardware issues and implemented effective troubleshooting solutions.

Education

High School Diploma -

Grimsley High School
801 N Josephine Boyd St, Greensboro, NC 27408
01-2013

Skills

  • Training and mentoring
  • Goal oriented
  • Data analytics
  • Complex Problem-solving
  • Strategic planning
  • Positive attitude
  • Analytical thinking
  • Staff management
  • Customer service

Accomplishments

  • Extensive PC Building Experience: Over 10 years of hands-on experience in building, upgrading, and diagnosing computers. This includes assembling custom PCs for personal use, friends, family, and community members.
  • Advanced Technical Skills: Proficient in disassembling and reassembling PC components, performing software installations and updates, and optimizing system performance.
  • Safety and Leadership: Completed OSHA safety training and participated in a safety committee for 2–3 years, ensuring a safe and compliant workplace environment. Also gained valuable experience in supervisory roles, managing teams and operations.
  • Cultural Competence: Developed a strong understanding of workplace diversity and cultural differences in the U.S., promoting inclusivity and effective collaboration within diverse teams.
  • Gaming and Content Creation: Passionate gamer who benchmarks PC performance to ensure optimal gameplay. Currently creating YouTube gaming videos and streaming on platforms like Twitch and Kick, sharing gameplay and connecting with the community.

Certification

  • CPM - Certified Professional Custom Pc Builder
  • CM - Certified Supervisor Certification

Languages

English
Professional Working
Burmeses
Limited Working

Timeline

Supervisor

CreativeSnacks
08.2017 - 09.2026

PC Technician

Self Employed
01.2008 - 01.2025

High School Diploma -

Grimsley High School