Say San
Salt Lake City,UT
Summary
Detail-oriented and dependable professional with experience working in regulated, safety-critical environments requiring precision, documentation accuracy, and hands-on technical work. Proven ability to follow detailed procedures, maintain organized workspaces, meet quality standards, and perform physically demanding tasks. Strong team player with a disciplined work ethic and adaptability to shift work and overtime.
Overview
6
6
years of professional experience
Work History
Human Resource Sergeant
US Army Reservist
08.2021 - Current
- Maintained accurate personnel records in compliance with federal regulations and internal procedures.
- Followed standardized processes and documentation requirements with strict attention to detail.
- Supported team operations in structured, high-accountability environments.
- Demonstrated reliability, adaptability, and discipline while meeting deadlines and operational standards.
- Developed and implemented training programs to enhance team performance and operational readiness.
- Conducted employee evaluations, providing feedback to improve individual and team effectiveness.
- Led conflict resolution efforts, promoting a positive workplace culture through effective communication strategies.
- Skills aligned with Boeing: compliance, documentation accuracy, teamwork, following procedures.
Server
Applebee's Neighborhood Grill & Bar
Salt Lake City, UT
03.2024 - Current
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Managed multiple tables efficiently while maintaining attention to detail in orders.
- Trained new team members on service standards and menu offerings.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Medical Assistant
MD Slaughter Family Medicine Clinic
Houston, Tx
01.2023 - 04.2024
- Administered medications and performed basic clinical procedures under physician supervision.
- Assisted with patient intake and documentation to streamline office workflow.
- Coordinated scheduling of patient appointments to optimize clinic efficiency.
- Maintained accurate medical records using Electronic Health Record (EHR) systems.
- Record all demographic information necessary to contact patients and do prior authorization for medications and procedures.
- Educated patients on treatment plans and preventive care measures to enhance compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Cashier/Customer Service
McDonald
Houston, Tx
08.2021 - 12.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Trained new staff on cash handling procedures and customer service standards.
Housekeeper
Super 8 Hotel
South Dakota
06.2020 - 08.2021
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Collaborated with maintenance team to report and resolve facility issues promptly.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Seasonal Position
Education
Graduated - Medical Assistant/Technician
Florida Career College
Houston, Tx05.2023
High School - General
Calhoun High School
Port Lavaca, Tx05.2021
Skills
- Following Detailed Work Instructions & Procedures
- Safety & Regulatory Compliance (OSHA)
- Quality Control & Documentation Accuracy
- Hands-On Technical & Assembly-Type Tasks
- Tool & Equipment Operation
- Inventory & Materials Handling
- Physical Work (standing, lifting, bending, repetitive motion)
- Team Collaboration & Communication
- Strong work ethic
Language
Fluent in English and Karen
Timeline
Server
Applebee's Neighborhood Grill & Bar
03.2024 - Current
Medical Assistant
MD Slaughter Family Medicine Clinic
01.2023 - 04.2024
Human Resource Sergeant
US Army Reservist
08.2021 - Current
Cashier/Customer Service
McDonald
08.2021 - 12.2022
Housekeeper
Super 8 Hotel
06.2020 - 08.2021
Graduated - Medical Assistant/Technician
Florida Career College
High School - General
Calhoun High School
Award
President’s Education Awards Program- Outstanding academic excellence, US Secretary of Education; Nicole Adamson, Academic Achievement- Stem, Public Services, Multidisciplinary Studies, Arts and Humanities, National Honor Society- Both Junior and Senior year