Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Hostess
Cafe Cruz
Santa Cruz, CA
05.2023 - 12.2024
Managed reservation system to streamline table assignments and improve seating flow.
Greeted and seated guests promptly to enhance dining experience.
Collaborated with waitstaff to ensure efficient service and guest satisfaction.
Answered phone inquiries about menu items, hours, and reservations to provide accurate information to guests.
Maintained cleanliness and organization of waiting area for a welcoming environment.
Built strong relationships with front-of-house and kitchen staff to enhance teamwork. with other front-of-house and kitchen staff.
Sales Associate
Xandra Swimwear
Capitola, California
03.2022 - 05.2023
Greeted customers and provided exceptional customer service.
Handled customer inquiries and resolved issues promptly and professionally.
Processed transactions accurately using point-of-sale systems.
Maintained merchandise displays to ensure an attractive shopping environment.
Collaborated with team members to develop customer service strategies that enhanced customer satisfaction.
Participated in store promotions that increased sales and improved brand visibility.
Worked with fellow sales team members to achieve group targets.
Helped customers locate products and offered styling advice. with product selection, sizing and styling.