Shyan Russell
Orlando,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
ServerTrainer/Bartender/Hostess
Uno Pizzeria & Grill
04.2022 - Current
- Trained and mentored new servers on menu knowledge and service standards.
- Developed training materials to enhance onboarding process for staff.
- Conducted regular performance assessments to ensure adherence to company policies.
- Improved customer satisfaction scores through effective team training sessions.
- Kept bar presentable and well-stocked to meet customer needs.
Cashier/Deli Clerk/Grocery Clerk
Publix
03.2020 - 02.2022
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Prepared deli products according to food safety regulations and quality standards.
- Operated slicing machines and scales to serve customers accurately and promptly.
- Trained new staff on proper food handling techniques and customer service protocols.
- Greeted customers at counter to fulfill requests and answer questions.
Sales Associate
TJ Max
10.2017 - 02.2020
- Trained new staff on sales techniques, store policies, and customer engagement strategies.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Cypress Creek
Orlando, FL06-2020
Skills
- Effective time management
- Menu memorization
- Safe food handling
- Order accuracy
- High volume dining
- Upselling strategies
- Team member training
- POS system proficiency
- Server etiquette
- Tableside service
Timeline
ServerTrainer/Bartender/Hostess
Uno Pizzeria & Grill
04.2022 - Current
Cashier/Deli Clerk/Grocery Clerk
Publix
03.2020 - 02.2022
Sales Associate
TJ Max
10.2017 - 02.2020
High School Diploma -
Cypress Creek